- Report: #1469538
Complaint Review: Flexefits - New Jersey
Reported By:
William -
Redwood Valley, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Flexefits
55 Lane Rd., Suite 430, Fairfield, NJ 07004 New Jersey, United States
Phone:
888922-3539
Web:
http://www.flexefits.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Flexefits DHB Support 8556910909 DIVERSEHP 8558657605 Unautorized billing of a creditcard
During a review of our creditcard statements for the last 6 months my wife noticed a charge that was small but no receipts and no memory of ordering anything from this company. We found that so far for the last 4 months we've been being billed by different name on the CC statements for small amounts.
i attempted to contact the phone numbers listed on the statements, some good and some disconnected. The ones that connected were to a voice recording advising me of 4 options 1 & 2 for their referal services, 3 a representative and 4 to cancel. I oppted for #3 five times with amessage to call me and the reply that "a representative would contact me memontarily". I waited and no one called on any of the numbers I called, so I opted for #4 to cancel and got the same response that someone would contact me momentarily and that I could not cancel by phone message, only speaking to a representative would cnacel the plan.
I tried their web page, but it is limited information only. I googled the coompany, Flexifits, and fould many people have complained. How we got the problem was an order for something my wife ordered on line. Somehow while ordering the CC information was given to this Flexefits company and they setup an account.
I've challengined the billing with my CC company. They advised that they could not block a company legally from charging me. My options are to cancel my card and get a new one, we have many auto pays setup already.
I'd appreciate if someone from your BBB in New Jersey would let me know if your going to do or are doing something about this SCAM.
