I calles flowerdexpressdelivery.com for a friend who just got out of the hospital, on a saturday night. It now thrusday the flowers haven't been delivered. I called on Wednesday, the said its was at the local florist ready to get shipped out. I have left 4 emails, called over and over again, the only time I can reach them is if I call to place a order. im inbarrased, save yourself a lot of stress, don't use the company. They offer you a $20 coupon. But they charge you $19.99 for a service charge and $12.00 h.c fee. Avoid this company!!!