Robert
Irvine,#2Consumer Comment
Wed, October 26, 2011
In the end american family has not fixed my vehicle to the condition it was prior to the accident.
- Exactly. So why is Ford responsible? Manufacturers warranties cover manufacturer defects. They don't cover accidents or bad repair work by other mechanics.
Your car was in an accident and repaired. So while I am not saying that something is not wrong with your truck. There is nothing you have posted that says Ford should responsible for repairing it.
Ken
Greeley,#3Consumer Comment
Wed, October 26, 2011
"I think everyone with a ford vehicle that makes a weird noise needs to do a class action lawsuit because no matter what the noise is, they say it's just a ford motor.."
Would that "class action" be against Ford? Maybe it should be against the insurance company.
Wait, how about the body shop? Perhaps all of the above?
To have a class action certified, you need a LOT of people experiencing the same problem you are.
No bumper to bumper warranty or any other kind of warranty covers physical damage like from an accident. You didn't have this trouble before the wreck and you state that a shop suspected a cracked flywheel or the torque convertor. Sounds like this accident was very serious. Was undercarriage damage done? This truck needs to go on a lift and be carefully checked.
I hope you can have your insurance company agree to have it re-looked at, possibly at another shop.
If unsuccessful try advising American Family that the truck is NOT satisfactorily repaired and you want it totalled. Good luck to you.