- Report: #187433
Complaint Review: Ford Motor Credit - Atlanta Georgia
-
Author Confirmed
Why?
Ford Motor Credit
Atlanta, Georgia, U.S.A.
Phone:
877-250-7301
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ford Motor Credit Repossesed Car even though I was making monthly payments ripoff Atlanta, Georgia
I had been a customer of Ford Credit for over seventeen years. I had been earning a six figure income during this time and so, naturally, I was a preferred customer. In January of 2005 I lost my job and had to declare bankruptcy. It is amazing as to how fast Ford Credit changed their personality! As long as I was gainfully employed and doing fine, they were always there to "help" in any way they could.
As soon as I experienced a hardship and started having financial difficulty, they come right in and reposses my car! I admit I was late on three payments, but it was only by several days. THe amount I payed was short also, but I was always within fifty dollars of the full amount that was owed every month. Now this ocured for only three months. All previous months were on time and were for the full amount.
What I find strange is how Ford Motor Credit never sent me a notice stating that the amount I had sent during this three month period was unacceptable or that the several days that the payment was late was unacceptable. I just came home from a trip and my car was gone.
So this is an example of how they "help" their customers? Adolf Hitler did a better job!!
John
Euless, Texas
U.S.A.
As soon as I experienced a hardship and started having financial difficulty, they come right in and reposses my car! I admit I was late on three payments, but it was only by several days. THe amount I payed was short also, but I was always within fifty dollars of the full amount that was owed every month. Now this ocured for only three months. All previous months were on time and were for the full amount.
What I find strange is how Ford Motor Credit never sent me a notice stating that the amount I had sent during this three month period was unacceptable or that the several days that the payment was late was unacceptable. I just came home from a trip and my car was gone.
So this is an example of how they "help" their customers? Adolf Hitler did a better job!!
John
Euless, Texas
U.S.A.
3 Updates & Rebuttals
Julie
Cranston,Rhode Island,
U.S.A.
You Need to set priorities
#2Consumer Comment
Fri, May 19, 2006
At the very end of your post, you stated, "I had just come back from a trip and my car was gone". If you were having trouble paying your car note, why did you take a trip? Was this a business trip? I ask because you said you were laid off. You had to declare bankruptcy and couldn't make your car payments, yet you were able to take a trip. Also, I may be mistaken, but, depending on what type ofbankruptcy you file (Chapter 9, Chapter 13), don't your debts get deleted? Someone help me on that, thanks!
Robert
Wallingford,Connecticut,
U.S.A.
Unfortunately you broke your contract.
#3Consumer Comment
Wed, April 19, 2006
They had every right to repossess the car. You weren't making the full payments by the agreed upon dates. You broke the contract. Did you contact them before you sent them less than the full amount or when you were paying late to let them know? It may have helped if you were as prefered as customer as you claim. Since you had established a pattern of paying less than the full amount, paying late and declaring bankruptcy I don't see what else they could have done.
Steve
Bradenton,Florida,
U.S.A.
John. some advice on making late and/or partial payments..
#4Consumer Suggestion
Wed, April 19, 2006
John, I know it is frustrating to be a good customer for a long time and then feel you were done wrong. I have been there, HOWEVER.... I'm sure this was all spelled out in your contract. Did you specifically arrange any alternative payment schedules or request a deferment? If not, they were totally within the scope of the contract to repo. NOTES: 1. Making a late payment does not matter how many days if it is past the specified grace period, if any. 2. Making a partial payment is like making no payment at all. Therefore, you were 3 months behind. If you would have made full payments and ran less than 30 days late, they would not have repo'ed. And not to be a wise guy or put you down, but making a six figure income and no savings or investments? How can that be? Making that kind of money surely you are not an idiot. Why no nest egg or emergency fund? I know it does not take a six figure income to live in TX. Not even in Dallas. Also, if the BK was liquidation they have the right to repo. When you liquidate, the value of your assets is limited. You should have reorganized, and all of your assetts would have been protected.
