Complaint Review: FORESMAN ECUADOR - Quito Other

Conversation

ALEX N

Posted On: 17 Jun 2009 10:48 PM

at http://support.template-guide.com/

DEAR TEAM:

ON MONDAY WE DECIDE TO BUY A FLASH TEMPLATE AT THIS ADRESS:

http://www.flashmint.com/show-template-2370.html

AS USUAL WE EXPECT THE TEMPLATE AS SOON AS POSSIBLE WITH NO RESULTS FOR SECURITY YOUR TEAM HAVE PROCEED TO VERIFY THE PAYPAL ORDER FOR 24 HOURS AT LEAST:

transaction ID # 701367339S175846 for $ 73 usd done on jun 15th/2009 16:32 pm

BUT IS BEEN 48 HOURS SINCE NO ANSWER--. now 3 weeks

WE UNDERSTAND THAT A MAIL AND PASSWORD HAVE TO SET TO PROCEED DOWNLOAD THIS TEMPLATE ALSO WE HAVE A TICKET TO ASSIST AT YOUR WEBPAGE

THE REASON APPARENTLY IS SIMPLE : WRONG PASSWORD

BUT THE PASSWORD WE ASSING DOES NOT WORK DUE IS ONLY 4CHARACTERS SO WE RECEIVE AN ANSWER ALREADY

AT:

http://support.template-guide.com/index.php?_m=core&_a=lostpassword

WITH THE MAIL [email protected]

AND THE PASSWORD ASSIGNED

WE DONT RECEIVE ANY PASSWORD RETRIEVE OR ASSISTANCE YET IN 48 OURS IN THE MAIL [email protected] !!!!!

PLEASE HELP , IT IS JUST A TEMPLATE WE NEED TO USE A.S.A.P.

Ticket ID: ZSH-398700

ALEX N

IM SORRY IF THIS MAIL AVOID THE PROCEDURE AT YOUR COMPANY BUT WE CANT WAIT ANY MORE DUE ONLY RECEIVE AUTOMATED ANSWERS

WEBMASTER

FORESMAN

PH.: 593 3 603 8147

QUITO ECUADOR

----- Original Message -----

From: JUAN VASCONEZ

To: [email protected]

Cc: [email protected]

Sent: Tuesday, June 16, 2009 6:49 PM

Subject: Purchase of template

Dear friends,

Yesterday I ordered the template 2370 and up to night I have no news about the way you are to send this template to me.

Please let me know receipt of payment thru PayPal (transaction ID # 701367339S175846 for $ 73 usd done on jun 15th/2009 16:32 pm)

I look forward your prompt reply to this request.

Best Regards

Juan Vasconez

Foresman Cia Ltd

De: Liz Nadal [mailto:[email protected]]

Enviado el: martes, 16 de junio de 2009 09:30

Para: [email protected]

Asunto: [#ZSH-398700]: I pay for a templete and I do not get anything

You can check the status of or reply to this Ticket online at: http://support.template-guide.com/[email protected]&ticketid=18754&swiftpath=http://support.template-guide.com/

Your account e-mail address is [email protected]

If you forgot your password you may retrieve it here:

http://support.template-guide.com/index.php?_m=core&_a=lostpassword

Ticket Details

===================

Ticket ID: ZSH-398700

Department: Billing

Priority: Urgent

Status: Open

Sam Colins

Posted On: 18 Jun 2009 11:45 AM

Hello!

Thanks for contacting us.

Elements of your account require that we be supplied with a copy of a legal photo ID. This ID can be a drivers license, passport or other legal photo ID

provided by a local or federal government (in high resolution and .jpg file format). Providing with this ID will help to complete the verification process.

We would prefer this be delivered via this ticket system attached.

======================================

Please feel free to contact us if you have some questions or concerns.

ALEX N

Posted On: 18 Jun 2009 08:40 PM

----- Original Message -----

From: [email protected]

To: [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected] ; [email protected]

Cc: JUAN VASCONEZ

Sent: Wednesday, June 17, 2009 6:08 PM

Subject: Re: Purchase of template

DEAR TEAM:

ON MONDAY WE DECIDE TO BUY A FLASH TEMPLATE AT THIS ADRESS:

http://www.flashmint.com/show-template-2370.html

AS USUAL WE EXPECT THE TEMPLATE AS SOON AS POSSIBLE WITH NO RESULTS FOR SECURITY YOUR TEAM HAVE PROCEED TO VERIFY THE PAYPAL ORDER FOR 24 HOURS AT LEAST:

transaction ID # 701367339S175846 for $ 73 usd done on jun 15th/2009 16:32 pm

BUT IS BEEN 48 HOURS SINCE NO ANSWER.

WE UNDERSTAND THAT A MAIL AND PASSWORD HAVE TO SET TO PROCEED DOWNLOAD THIS TEMPLATE ALSO WE HAVE A TICKET TO ASSIST AT YOUR WEBPAGE

THE REASON APPARENTLY IS SIMPLE : WRONG PASSWORD

BUT THE PASSWORD WE ASSING DOES NOT WORK DUE IS ONLY 4CHARACTERS SO WE RECEIVE AN ANSWER ALREADY

AT:

http://support.template-guide.com/index.php?_m=core&_a=lostpassword

WITH THE MAIL [email protected]

AND THE PASSWORD ASSIGNED

WE DONT RECEIVE ANY PASSWORD RETRIEVE OR ASSISTANCE YET IN 24 OURS AT THE MAIL [email protected] !!!!!

PLEASE HELP , IT IS JUST A TEMPLATE WE NEED TO SET A.S.A.P.

Ticket ID: ZSH-398700

ALEX N

IM SORRY IF THIS MAIL AVOID THE PROCEDURE AT YOUR COMPANY BUT WE CANT WAIT ANY MORE DUE ONLY RECEIVE AUTOMATED ANSWERS

WEBMASTER

FORESMAN

PH.: 593 3 603 8147

QUITO ECUADOR

----- Original Message -----

From: JUAN VASCONEZ

To: [email protected]

Cc: [email protected]

Sent: Tuesday, June 16, 2009 6:49 PM

Subject: Purchase of template

Dear friends,

Yesterday I ordered the template 2370 and up to night I have no news about the way you are to send this template to me.

Please let me know receipt of payment thru PayPal (transaction ID # 701367339S175846 for $ 73 usd done on jun 15th/2009 16:32 pm)

I look forward your prompt reply to this request.

Best Regards

Juan Vasconez

Foresman Cia Ltd

De: Liz Nadal [mailto:[email protected]]

Enviado el: martes, 16 de junio de 2009 09:30

Para: [email protected]

Asunto: [#ZSH-398700]: I pay for a templete and I do not get anything

You can check the status of or reply to this Ticket online at: http://support.template-guide.com/[email protected]&ticketid=18754&swiftpath=http://support.template-guide.com/

Your account e-mail address is [email protected]

If you forgot your password you may retrieve it here:

http://support.template-guide.com/index.php?_m=core&_a=lostpassword

Ticket Details

===================

Ticket ID: ZSH-398700

Department: Billing

Priority: Urgent

Status: Open

Liz Nadal

Posted On: 19 Jun 2009 01:07 AM

Hello,

Elements of your account require that we be supplied with a copy of a legal photo ID. This ID can be a drivers license, passport or other legal photo ID

provided by a local or federal government (in high resolution and .jpg file format).

Providing with this ID will help to complete the verification process.We would prefer this be delivered via this ticket system attached.

ALEX N

Posted On: 30 Jun 2009 04:42 PM

no answer is this scam!!!!!

Alex

QUITO, Idaho

Ecuador

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