- Report: #157413
Complaint Review: Frank At The Neville Group Collection Agency - New York New York
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Author Confirmed
Why?
Frank At The Neville Group Collection Agency
1 Rockefeller Plaza, P.O. Box 210 New York, 10020 New York, U.S.A.
Phone:
800-601-9435
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Frank At The Neville Group, Collection Agency ripoff, fraudulent billing, attempt to collect money New York City New York
In April, I made an online purchase which was never delivered, and I wondered at the time, if perhaps the company was ficticious.
June 20, 2005, I made a fraud claim with my credit card company, disputing the charge after the product never arrived.
September 1, I received a very official looking letter from a man named Frank from The Neville Group, which said they looked into my claim and they said I owed not only the charged amount, but a $50 penalty, and said they would list it against my credit record, or prosecute me for non-payment if I did not immediately remit the required amount. It also included an affidavit that had to be notarized, requiring me to check the box that explained my situation. Nowhere did it list that the product was never delivered.
I actually called the toll-free number and spoke to someone by the name of "Frank", who said to write a letter, and say why I was disputing the claim. He also told me he would add the word "dispute" to my file. He said to add a note to the affidavit, saying the product was never delivered.
I told him I absolutely would not be bullied into paying for something I had never received.
Nancy, Stowe, ME.
Nancy
Stowe, Maine
U.S.A.
June 20, 2005, I made a fraud claim with my credit card company, disputing the charge after the product never arrived.
September 1, I received a very official looking letter from a man named Frank from The Neville Group, which said they looked into my claim and they said I owed not only the charged amount, but a $50 penalty, and said they would list it against my credit record, or prosecute me for non-payment if I did not immediately remit the required amount. It also included an affidavit that had to be notarized, requiring me to check the box that explained my situation. Nowhere did it list that the product was never delivered.
I actually called the toll-free number and spoke to someone by the name of "Frank", who said to write a letter, and say why I was disputing the claim. He also told me he would add the word "dispute" to my file. He said to add a note to the affidavit, saying the product was never delivered.
I told him I absolutely would not be bullied into paying for something I had never received.
Nancy, Stowe, ME.
Nancy
Stowe, Maine
U.S.A.
