- Report: #33402
Complaint Review: Frank's Coach & Carriage - Cleveland Ohio
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Frank's Coach & Carriage
1120 Brookpark rd Cleveland, 44109 Ohio, U.S.A.
Phone:
216-741-3155
Web:
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Frank's Coach & Carriage Broke exhaust and refused to replace it after they said they would Dirty ripoff liars Cleveland Ohio
I took my car there after they said they could diagnose my car,which is a Cadillac,they lied.The only repair shop that could diagnose engine problems is a Cadillac dealer(who knew).
My engine was running rough,shaking and had a knock,so i take it to Frank's to have the motor mounts changed and find out the problem with my car,they found i had leaking oil pan gasket(ok),and heard no knock(deaf hmmm)found no problems with computer or engine.
Ok,so i have the pan gasket & motor mounts changed,they had to drop the back of the engine to change one of the mounts,when they did they broke the front pipe.No problem i thought because they said it was there fault and they would fix it.
I kept smelling exhaust fumes through my vents,i take it back and tell them i want the piece replaced,they say we'll fix it for you,they cut my pipe and spliced another pipe to it,with clamps.Now we all know this doesn't work.
I give up,take my car to Cadillac,They find a bad main bearing two bad fuel injectors and a leaking oil pan gasket(Franks Job)if they fixed my pan gasket why didn't they see the main bearing was worn?O ya before i forget,after i got my car back from Frank's it was running worse than ever,lost about 60% of power a V8 that drove like a 4 cylinder.It's fixed now thanks to Cadillac,there is more to this story,but if you only need an oil change,Frank's might be the place,other than that stay away.
Vyunda
Cleveland, Ohio
My engine was running rough,shaking and had a knock,so i take it to Frank's to have the motor mounts changed and find out the problem with my car,they found i had leaking oil pan gasket(ok),and heard no knock(deaf hmmm)found no problems with computer or engine.
Ok,so i have the pan gasket & motor mounts changed,they had to drop the back of the engine to change one of the mounts,when they did they broke the front pipe.No problem i thought because they said it was there fault and they would fix it.
I kept smelling exhaust fumes through my vents,i take it back and tell them i want the piece replaced,they say we'll fix it for you,they cut my pipe and spliced another pipe to it,with clamps.Now we all know this doesn't work.
I give up,take my car to Cadillac,They find a bad main bearing two bad fuel injectors and a leaking oil pan gasket(Franks Job)if they fixed my pan gasket why didn't they see the main bearing was worn?O ya before i forget,after i got my car back from Frank's it was running worse than ever,lost about 60% of power a V8 that drove like a 4 cylinder.It's fixed now thanks to Cadillac,there is more to this story,but if you only need an oil change,Frank's might be the place,other than that stay away.
Vyunda
Cleveland, Ohio
