Editor’s Note: We thank our users for considering Ripoff Report as a source for information and providing warnings to the general public. That being said, sometimes, after a review of the text, our team will determined that the content filed by an author appears to be serious in nature and therefore questionable and, as such, the Report is placed on hold for further investigations prior to publishing OR is otherwise flagged after publication and is placed into a Review Bin. If and when Reports are flagged for these types of issues, especially when there are specific serious criminal allegations, we may, as we did here, try to follow up with the Author of the Report to obtain more information. Our Terms of Service require that information posted be truthful and not defamatory and we are in no position to determine what information is true or false (we are not a trier of fact); the author affirms the truth of a posting prior to posting. We understand that allegations made by an author may very well be true, and we respect an author’s right to Free Speech, but in order for the information to be published once it has been flagged, or for the information to be later (((REDACTED))) once flagged after prior publication, Ripoff Report may ask the author to provide some form of explanation or documentation to support certain allegations in their positing (WE DO NOT FACT CHECK EVERYTHING IN A REPORT – ONLY CERTAIN FLAGGED MATERIAL – ADDITIONAL CONTENT NOT REDACTED MAY BE TRUE OR MAY BE FALSE). Depending on the circumstances, if the author fails to respond or timely provide adequate notification, at the sole discretion of Ripoff Report, the Report may be considered “incomplete” and may not be approved or may be (((REDACTED))) to remove the serious allegations from the Report. In other instances an Author may have responded, standing behind their Report, but the documentation provided may not support all of the specifically questioned allegations. Redactions below may be due to the author’s failure to adhere to our Terms of Service and/or because the author failed to timely respond with an appropriate response to our inquiry and/or because only certain questioned information was supported by documentation.
CONSUMERS: It is always encouraged that you do additional research, from credible sources, before making any decisions on whether or not you want to do business with a named individual(s) or businesses.
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Cathy Halverson currently with City Lights Financial (((REDACTED))) She is currently a reverse loan officer so seniors BEWARE. I have listed the contact info that I could gather to hopefully help others. (((REDACTED))) although I don;t think she will be in the (((REDACTED)))
City Lights Financial
Cathy Halverson
(805) 453-8887
[email protected]
Cathy Halverson
(((Redacted)))
Santa Monica, CA 90405
Direct: (805) 453-8887
Office: (805) 453-8887
Fax: (949) 258-5086
[email protected] http://www.cnnmortgage.com/cathyhalverson
(((Redacted)))
Cathy
Agoura,#2REBUTTAL Individual responds
Tue, February 24, 2015
Well after much research I found out who posted this FAKE complaint. HIS NAME IS DAN RUD, company on this site listed under many names but if you look up Pioneer INFO and Marketing you will see this man is wanted by the POLICE.
He is runnning a mail house scam, stealing from many people and not delivering on services rendered. He stole $350 from me but when you read others stories he has stolen thousands from some.
It is sick that an individual can get away with this as well as post my photo. I have contacted Google but trying to call this web site but no answer, just a voicemail. I have left numerous messages and hoping they see this man is a CRIMINAL.
Soon hopefully he and his wife (who apprarently is the brains behind this scheme) will be in jail.
But for now they are able to continue to lie, cheat and scam innocent business owners and professionals out of their money and they have all the angles worked out.
He used this web site to pose as a FAKE customer, to try to hurt my reputation. He will go to any lengths to harm or impose his destitute and scum beahvior on innocent people.
Again his name is DAN RUD, wife Stacy. He is hiding under mulitple business names but I found it under PIONEER INFO AND MARKETING or PIONEER ADVANTAGE.
It says there is a Warrant for his arrest. I hope so. To imagine I was just trying to mail a 1000 piece mailer to customers has turned into a huge nightmare, and he was able to get my money.
Please rip off report research this scums infomation and please remove this fake posers review of my character that is so completely incorrect.
Cathy Halverson
Citylights Financial Express, Inc
Agoura Hills,#3REBUTTAL Owner of company
Tue, January 06, 2015
Good Afternoon ,
I am the Senior Vice President of Citylights Financial Express, Inc. Ms. Cathy Halverson is a valued loan officer of our organization with great track record. When this post was brought to my attention I was very taken back by it. After I researched I am aware that a consumer did not post this but a vendor that Cathy had done some business with and they did not perform their services as advertised. Therefore she has a dispute with them . The fact that this person has posted an erroneous , incorrect and slandering report that effects both Ms Halverson and Citylights Financial Express, Inc in a very serious negative manner. I need this matter addressed immediatly and corrected. I can be reached at 818-991-1310.
Cathy
California,#4REBUTTAL Individual responds
Sat, January 03, 2015
This web site has STOLEN my photo and make up a lie to gain $2000 to remove this false information.
This information about me is a made up lie in order for Rip off Report to gain money.
If you search the Scam that this web site is doing you will see all the complaints, etc.
Beware yourselves if you have any facebook photos (this was mine). They steal the photo and use it to promote their own financial scam.
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EDITOR’S NOTE: Ripoff Report strongly believes in the First Amendment, even when it is about us. We understand that people who have complaints written about them are upset and want to place blame somewhere, especially if they feel the content of the Reports are false. We also understand that individuals want to blame our website rather than where it belongs – on the person who wrote the Reports in the first place. Using the same method that we provide free of charge to all of our users, we would like to “set the record straight” as to the comments posted about our website through this Rebuttal.
Every user of our website has the opportunity to tell their side of the story, for free, just as we will do here. We certainly encourage users to “set the record straight” and tell their side of the story by using the free methods available to them before they consider other paid Ripoff Report programs (such as our VIP Arbitration Program or the Corporate Advocacy Program) or alterative avenues (such as filing a lawsuit against the Author of the report) that cost money. After all, all we know is that users of our site affirm, before posting a Report, that the information is truthful and accurate and the user acknowledges that the information will become a permanent record. This is why we allow Reports, Comments, Rebuttals and Updates, for free, by anyone (including the person/company posted about) who has information to share about the situation. This includes the ability to upload documents that support the position that is being advanced. By doing so, all sides of the story are able to be heard so other users of the site can make an educated decision about the situation for themselves. We encourage people to stick to the facts and write calmly worded accounts of the situation.
It is clear that the author of the above Rebuttal is upset about the content that the original Report Author wrote about them and seemingly wants to blame Ripoff Report for providing a forum where people can come and openly comment about their experiences. Again, we encourage people to stick to the facts and write calmly worded accounts of the situation. Ripoff Report is “by consumers, for consumers” and, in fact, our Terms of Service say, at paragraph 3, “Opinions, advice, statements, offers or other information or content made available through ROR are those of their respective authors and not of [Ripoff Report] and should not necessarily be relied upon. Such authors are solely responsible for the accuracy of such content. [Ripoff Report] does not guarantee the accuracy, completeness, or usefulness of any information on ROR and neither adopts nor endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made.” Ripoff Report does not hold out that any information posted by users of the website is accurate or necessarily reliable. We encourage people to conduct thorough research, through more than one forum/medium, before making final decisions about an particular individual or business. After all, no business can please 100% of their customers 100% of the time. Sometimes there are miscommunications. Sometimes a business’s staff member is having a bad day. Sometimes the customer is having a bad day. Warranted or not…all businesses get complaints. We believe it’s how businesses take care of the complaints that separates good businesses from the rest.
The Rebuttal author had the opportunity to write a calmly worded Rebuttal to explain their position regarding the Report at issue. Unfortunately this author chose to do nothing more than lash out at Ripoff Report by suggesting that Ripoff Report was somehow a scam for offering legitimate services to customers who want something more than the opportunity to write a free Rebuttal and further suggested that they were going to file a lawsuit against the original author of the Report and Ripoff Report. As you can see, Ripoff Report itself falls prey to critics…even on our own website and other places on the internet.. Again, DO YOUR RESEARCH before assuming that everything you read on the internet is true.
SETTING THE RECORD STRAIGHT:
1) Those who use the site affirm, before posting, that the information is truthful and accurate. The author is the one who assumes liability for posting information, if, in fact, what they say is false.
2) Ripoff Report did NOT steal this lady’s picture. We don’t even know who she is – other than someone who is clearly upset because someone (NOT RIPOFF REPORT) posted something about her that she apparently thinks is inaccurate. IF this lady feels that she has some intellectual property right to the subject photograph, she could simply submit a VALID DMCA notice to our Legal Department.
3) Ripoff Report is a forum for free speech and does not assume liability for content which was written by a third party in such an interactive forum. This is the same for other sites where people can openly post content and the law that supports this is the Section 230(c) of the Communications Decency Act. Nevertheless, if there is ever content that is questionable, sometimes it’s worth an e-mail to our Customer Service and Support Department. Sometimes we can help folks. Sometimes we can’t.
4) $2,000 is the cost of Ripoff Report's VIP Arbitration Program - a program that removes only challenged statements of facts in a Report that are found to be to be false after presentation of evidence to an independent arbitrator. Even in that instance, the Report is not removed. Only challenged statements of fact that are found to be false by the arbitrator will be (((REDACTED))). Ripoff Report’s panel of arbitrators are highly skilled and do not work for free. Nor does our administrative staff work for free. Accordingly, Ripoff Report has to charge a fee in order to offer the program. To understand the full context of our Arbitration Program, we invite you to review all of the applicable information, including the Program Rules, by visiting our arbitration webpage at http://www.ripoffreport.com/Arbitration.aspx. This is merely AN OPTION. There is nothing mandatory about the Program and she already, by the Rebuttal posted, had the opportunity, FOR FREE, to tell everyone her side of the story. Again, unfortunately she chose to use FREE OPTION to just bash Ripoff Report and make statements about Ripoff Report that are not factual and could be considered defamatory.
5) What the above Rebuttal author posted about Ripoff Report is simply inaccurate and we encourage you to do your own research from numerous sources, including ones that are credible like reading for yourself how our site operates – not just random commentary on the internet. Remember folks, just because it is on the internet doesn’t make it true.
Consumers – if a business reaches out to you to try and resolve a problem, whether it be through postings on our website or other avenues, we encourage you to work with the business and work through the situation with fairness in mind. Sometimes a resolution just cannot be reached and each party is entitled to his/her opinion about the situation. We don’t condone businesses trying to take advantage of consumers – that’s why our website was started in the first place. At the same time, we don’t condone consumers, other business competitors, or disgruntled ex-employees or partners trying to take advantage of businesses either. To all parties: Keep it calm. Keep it honest. Keep it fair. Do your research.
We thank you for taking the time to read this Rebuttal and allowing us to “set the record straight.”
Ripoff Report Staff