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  • Report:  #1136292

Complaint Review: Fred Pryor Seminars - Mission Kansas

Reported By:
Disappointed -
Submitted:
Updated:

Fred Pryor Seminars
5700 Broadmoor St., ste. 300 Mission, 66202 Kansas, USA
Phone:
800.780.8476
Web:
www.pryor.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Because our business was signed up with Fred Pryor to receive free seminars, they send us a littany of emails toting their wares.  One seminar looked promising and I decided to attend.

 I opened the email that THEY sent me, I clicked the link, signed up for the seminar and was promptly sent an email with an order number and a zero dollar balance.

 I walk in to the seminar, on February 10th, 2014 and my name isn't on the roster.  The lady giving the seminar brings me a sheet of paper to fill out my information on.  I think nothing of it, as I have my order number and confirmation in my briefcase. 

  On March 27th, I receive a notice saying payment of $49.00 is required and how they have made "previous attempts" to get the bill paid.  Unfortunately, this is the first I'm seeing of any bill and am confused as to why I am getting a bill in the first place as it was free.  I call them immediately, and she tells me I have to forward my confirmation email to customer service, and it will take a few weeks to process it.  I email it promptly.

  Today April 4, 2014, I receive a Final Payment Notice dated 4/1/14, saying I have 10 days to pay this bill or they are sending me to collections.  I am furious.  I call Fred Pryor, she tells me this time to fax a copy of the email to their accountant and he won't get it for 24-48 hours and it will take a few weeks to process.

By that time, the deadline for payment will have come and gone and they will turn me over to collections!  What am I supposed to do?  I emailed customer service back asking for resolution by April 8th, because it's before the deadline that THEY are giving ME to pay them for something I don't owe them for!  

What shysters Fred Pryor and Career Track turned out to be!  They trick you into this "free" seminar, conveniently leave your name off the roster and then they bill you and turn you over to collections?  I am so shocked that companies can get away with this kind of "business practice".  

What do I do now?  Talk to a lawyer about a $49.00 bill?  A retainer for a lawyer would be more than that!  Maybe Fred Pryor Seminar and Career Track thinks that the $49.00 is a small price to pay to make them go away and that's how they make their money.  Surely no one will risk their credit score over $49.00.

Well they stepped on the wrong cats tail. They will NOT get a penny out of me and I am going to tell as many people as I can what a dispicable company they are. I wish I would have read the reviews on them before I got involved with them!



2 Updates & Rebuttals

Byron Barton

Tillsonburg,
Ontario,
your situation cautioned me...

#2Consumer Comment

Mon, June 02, 2014

Your situation report caused me to be proactive when in a similar situation. I have signed up for training rewards but do not have a confirmed account, a colleague and I am registered to take a course tomorrow and have been billed for the course with the understanding that the bill will be paid by our upcoming training rewards packages. I asked for confirmation of that in writing, a company supervisor phoned me this evening to inform me that an email had been sent to me stating the verbal agreement.


Usually happy

Laramie,
Wyoming,
Fred Pryor figured it out

#3Author of original report

Fri, April 04, 2014

So after weeks of emails and calls trying to get this mess straightened out.  Fred Pryor finally sent me an email confirmation that they acknowledged their error and dropped the price of the seminar!  But it wasn't before I started giving them deadlines and demands.  I had to state very specifically, "I want confirmation from you that this situation has been handled by this date", before they fixed it.  Plus I emailed customer service 3 times in one day and also emailed back a lady from Fred Pryor that had emailed me that she'd received my proof the seminar was free, and I called them and faxed them.  So apparently they realized I was on top of it, and they couldn't sneak that invoice off to collections, as I had a TON of correspondence asking for resolution by a certain date.

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