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Freecreditscore.com Freecreditreport.com Scammers that hide behind language barrier Internet
I signed up for service with freecreditscore.com on March 15th. I elected for the $14.95 service called the "Triple Advantage", which I believed at the time would allow me to view and monitor all three credit reports. I was wrong. There "Triple Advantage" package only allows view of Experian credit reports but notifies of alerts on the other two. NOT what I needed. But shame on me, I should've read what I was buying, as misleading as it was.
So I get to shopping around, and I find another service that offers what I want for that price, and call to cancel freecreditscore.com. The representative informs me that they can give me that service (priced at $29.95) for the discounted price of $14.95 to keep me as a customer. Alright, I'm not one to kick a guy in the face for trying to take care of me as a customer, so I agreed.
Long story short: He lied, he gave me ONE-TIME access to the other two reports and charged me an additional $7.47 on top of my $14.95, and here I am stuck with an inferior product once again. So I call to cancel, and demand my $7.47 back (the $14.95 was my own fault, so I feel no need to request it back) and I'm told they are "valid charges" and they won't be refunding them...
VALID CHARGES?! For a product that I never requested in exchange for the one I was promised?! So I cancelled, and informed her that I would be filing a Rip-Off Report.
So to sum it up: I ordered, thinking I would get access to all three reports for $14.95. I was mistaken. A competitor offered it. Freecreditscore.com claimed they would match it. Gave me something entirely different of LESS value, and they accept no responsibility for the mistake.