Complaint Review: Freelancer.com - sydney Internet

Dear All the Executives of International News Papers, Law

Enforcement Agencies, Freelancers and Australian Government

Bodies.

 We would like to take your kind support and help in exposing off one

of the biggest scam and fraud company with the name Freelancer.com

Run by Matt Barrie who is the so called CEO of the company.

The company has always been in the news and press for providing one

of the best platform for outsourcing but after surveying and

searching the internet for past 2 months and after having a personal

bitter experience with the company and a long discussion with their

CEO we would like to state that the company is nothing but merely a

HUB of scams and fraud. This company is not only doing internet

frauds and scams but also spoiling the name of the country in

which it is registered.

We registered as a service provider on the website 2 months back and

won lot of projects online, our clients created milestone payments                                    for us using their paypal accounts and all of a sudden company

blocked our account without any reasons.

They asked for verification documents in such a manner that we got

furios for the issue. The company asked us not to cross mark

anything on the documents and also asked the owner of the company to

send their passport and a verification code in both the hands and

send them the pictures. This kind of verification made us quite

suspect along with their statement that we must not darken or blurt

or put any cross mark for our safety on the documents.

When searching on the internet we also found out that this company

use to steal the identity of people and rip off them for their

money. They use the id proof and documents of their site users forscams and frauds which involve money.

They Also usually suspend the accounts of the users when they are

about to withdraw the money for their hardwork which they have done

online. Apart then this company also suspends the accounts of the

users who have some money in their accounts in the form of milestone

payments and then mentally harass them to send multiple documents

and never reinstate their accounts.

They also never refund the payments back to the project owners who

had made the payments for the freelancer and neither they withdraw

the money to freelancers. This way the company is running a huge

huge scam online and both the project owners and freelancers are

harassed.

One such incident occured with us when our clients with their

username itgenie, eloko, proshopexpert made the milestone payments

of 200 USD each and asked us to start the project, all of a sudden

our accounts were suspended and our money with them freezed.

We sent them multiple emails, talked to their staff which really has

very very poor customer support service. But no resolution was made,

they also denied to refund the money to our clients and also didnt

allowed us to withdraw the money, it was paypal who supported us at

that moment and helped us to get our money back from freelancer.com

which we paid to the company for getting the gold membership.

Finally we agreed to send them our documents but only on

condition that we also requested them to send the documents of

their company, their legal status, registration certificates along

with the documents of the owner of the company in order to ensure

that the company is a registered legal company and our documents

are going in safe hand, but company denied to send us stating that

they have strict privacy policy and they never send their

documents for cross verification- which again made us suspect of

the company.

If the company is genuine and all the work is authentic and legal

why they are not sending us their documents to ensure and satisfy

their clients. After all we are clients of this website, we pay

them and all our money flows through the hand of this company so

its our legal right to know if company is really a legal and

genuine company or mere a fraud, also we want to ensure that our

documents are going in safe hands and we will not face any sort of

scam or fraud.

There are multiple problems that company creates for the users.

1. Their support system is really poor- they take more than 24 hours

time to respond to one question and most of the time they are merely

a copy-paste answers. They even dont read the questions properly and

address to their answers.

2. They have a online chat system online which is off most of the

time, whats the use of chat online when its off. Their chat 

representatives tells that they can not help the users in any way as

they do not have access to their accounts where as the same names

also respond to the tickets most of the time, the most common names

who are visible on chat and tickets are tobby, ronalden, myla,

christia etc. If these people can respond to tickets how come they

dont have access to users account and if the chat people cant solve

the issues that means some people chat in their chat system using

fraud names.

3. They do have have any online call system nor they offer telephoic

support to the clients for instant resolution which is again a major

draw back.

4. when they want the clients to go through such serious

verification system, why they dont do it in the begining at the time

of registration and why all of a sudden they suspend the account in

the middle of the business specially when the freelancers have money

in their accounts. It clearly shows that freelancer.com targets

accounts who have money in their accounts and freeze the accounts of

users ripping off their money.

You can check the authencity of our email by checking freelancer.com

scam, freelancer.com fraud, getafreelancer.com scam,

getafreelancer.com fraud and google will direct you to various

websites like (((REDACTED))), www.ripoffreport.com, (((REDACTED)))

All the above three portals will have hundreds and hundreds of

complaints against this company.

I would like to seek your help and coordination in exposing such a

big fraud company who claims to be registered in Australia and

Singapore.

I strongly believe that the staff of this company must be put behind

the bars for ripping off the users for their hard earned money. I

am sure that the promoters and staff of the company including the

CEO Matt Barrie might try to stop my voice, they might also harass

me further and may even try to kill me, But I am not scared of any

sort of consequences and not even death, what i want is that truth

must come in front of everyone.

Hope to seek your coordination in this matter.

with warm regards

Nitin

(((REDACTED)))

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