- Report: #1314147
Complaint Review: Freeshipping.com - Internet
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Freeshipping.com
Internet, USA
Web:
Freeshipping.com
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Freeshipping.com Freeshipping.com has been trying to charge my checking account for the last 2 weeks, when I don't use them. And wish they would stop immediately. Internet
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Freeshipping.com has been trying to charge my checking account for the last 2 weeks. And wish they would stop immediately. I never ordered anything thru them, I only opened their site and got off of it. And now they're charging my account for no reason. James Alexandria,La
1 Updates & Rebuttals
FreeShipping.com Customer Care
Rocky Hill,Connecticut,
USA
Reply: FreeShipping.com Customer Service
#2UPDATE Employee
Thu, June 30, 2016
Hi James,
I have just located your account in our system and it looks like you signed up for our service after a purchase on eBay as of 5/23/2016.
FreeShipping.com offers 10% cash back on purchases, free shipping, price protection, price comparison and exclusive coupons at over 1,000 online retailers.
At sign-up, you are offered a 7-day free trial to claim your $10 reward and check out our site to see how it can fit into your lifestyle. On the sign up page, directly above where you enter your credit card information, the offer details state that if you do not cancel your account within your 7-day trial period, you will automatically become an active member. Our members pay a monthly fee of $12.97 a month to access our benefits.
Since you did not cancel your account within your 7-day trial period, you were billed for one monthly membership fee. However, since you do not wish to be a member with us, I have canceled your account and sent a confirmation of this action to the email address you provided at sign up. If you have any other questions, please contact [email protected].
Thank you!
