- Report: #1292913
Complaint Review: Freshcoat of Hudson - Hudson Ohio
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Freshcoat of Hudson
Hudson, Ohio, USA
Web:
www.freshcoatpaintinghudson.com
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Freshcoat of Hudson Jerry Cowley, Vinny Calo Terrible company owner, service quality, and salesman Hudson Ohio
Home owners beware! This supposed painting company is a joke! The owner Jerry will come out to look at your home and project. He is very hyper and does not listen to details and is more concentrated on what he is going to charge. You will never see him for the remainder of the job. His bid was to low to be true and his workers rushed through and we're sloppy. I had paint specs, drips and runs on furniture and floors. His supposed sales guy Vinny tried selling me some kind of electronic t.v. device on the side to smooth over things. Finally when I unfortunately wrote out a final check payment none of the higher management or owner were there to check over the job or take the payment. I don't feel comfortable leaving it with the part time workers. I also found that the website featured photos that are shared by all franchises and are not even their job photos. Who are these people? Look into it and see how fake this company and crew are. Customers beware Major issues here!
1 Updates & Rebuttals
Fresh Coat Painters
Ohio,USA
Our Appologies
#2REBUTTAL Owner of company
Tue, March 22, 2016
Cheryl,
First we would like to apologize for any negative issues that may have arisen from work performed on your property. We at Fresh Coat strive to make and keep our customers very satisfied. It is unfortunate that you would result to slandering our personal names and company name with out contacting us prior to or even after posting something as malicious as this. I would like to point out that we do not take deposits and homeowners are only asked to pay when the job is 100% done and they are 100% satisfied. That being said, we never received any complaints about the job or were given any chance to fix whatever issues you may have had. We value our reputation emensly and it shows. I encourage anyone reading this to to check our ratings with the Better Business Bureau, Angie's List, Google or any other reputable review site that does not encourage company (personal) bashing. Again our appologies and if there is anything I can personally do to rectify this particular situation please don't hesitate to contact me.
With Regards,
Vinny
