- Report: #483958
Complaint Review: FreshInsite - Internet
Reported By:
Review Of FreshInsite -
, Internet, Philippines
Submitted:
Updated:
-
Author Not Confirmed
Why?
FreshInsite
www.freshinsite.com Internet, United States of America
Phone:
8887101222
Web:
N/A
Categories:
Business Rating:
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FreshInsite freshinsite.com, freelancer, website , Florida
I suggest you never use a company by the name of FreshInsite.com , they are based in the Phillipines. My experience was nothing but awful. I found a so-called company of website script programmers called FreshInsite on a website for freelancers. I was originally looking for a website script programmer to work on a website design i had in mind.
I spoke Carl from Freshinsite for a few days and he was very eager to work on my design, he even sent me a few previous website designs they had done before. Their so-called work seemed acceptable and their company was based out of the Phillipines. Since I did not know much about Carl or FreshInsite, I decided to have him do some other work for me, a smaller project. This smaller project would also include some website script programming, but would atleast show me that their company would be able to work on the script. Carl said they would charge me $200 for the script modification service, and I could send them $100 using paypal as the initial deposit.
So everything seemed fine, I send ray@freshinsite the initial deposit of $100 for Freshinsite.com to start work on my script. Carl had me fill out a form describing the work that need to be performed on the script, and I completed it. I even sent Carl the entire script so their website programmers could work on it. Then Carl requested FTP access to my website, I found this a little odd since they already had the entire script with all the files, but maybe they wanted to see the inner workings on the server, so I created a separate account for FreshInsite.
The script modification was supposed to have been complete in 2 days. A few days went by and I heard nothing from Carl or freshinsite.com. I sent them a few skype messages and emails and still no answer. This was odd, as when Carl wanted my business, he would answer right away. I finally called the number listed on their website 888-710-1222, and Carl answered. He said he was in a conference and could not talk to me. Well, this just seemed too suspicious for me, so I canceled their FTP access to my website. The next day, since they were over their timeframe, I asked for a refund of my initial deposit.
They refused and said that they needed FTP access to my site to complete the work, in the mean time I hired someone else, who found the problem in an hour, just be seeing the script I sent them and never needed ftp access. So I told Carl, that they would not get any access to any of my sites any more, and since they had failed to perform the work they were contracted to perform, I was demanding my refund. Well, I am here writing this, because I still have not received my refund from Freshinsite. In my opinion, ther are nothing but a bunch of crooked thieves out to steel peoples money!
