Anthony
Glanmire,#2Consumer Comment
Tue, June 09, 2009
It amazes me what people expect, as I said above, would you refund me? No you won't. I did a course with Matt Bacak, last February and I came out with a ton of information, that I then had to use. Bacak was not going to come, sit down and do it for me, I had to do it. I did take a slower approach than is suggested, I get to know each section first. But following his system, I now command half of two pages on goggle. I was unknown a month ago. Its only in the last month that I have started pushing. Its a lot of work, because I don't know it, but once I know something its simple. The system is simple, but not easy, it requires work. The computer needs input. Also I find the staff at Bacaks company, more than willing to help and any issues, no matter how silly, they are their to support me. The Monday night call he does, always address the questions I have asked. I researched Matt heavily before I paid my money. I am 43, a long time in business and I know someone who is full of BS and some who is not. This guy is the real deal, but YOU have to do the work and follow the system. No one gives you money for doing nothing, I believe in the states its called welfare.
Mbacak
Duluth, GA,#3UPDATE Employee
Fri, June 05, 2009
I've got to stand up for myself on this report. If things were not represented correctly when you spoke to the salesman on the phone, then why did you not bring this to my attention during class. I do take personal responsibility for salesmen that sell a class that I teach. But... It's been over 8 months then all of the sudden you send me a letter saying that you are desperate for money and want Frontier to give you this ridiculous amount of money. The workshop was not even the total that you are asking for. In this report, you clearly stated that you knew the refund policy. Tim, if you would have walked up to me during class at anytime and asked, I would have been happy to give you a refund on the spot as the refund policy stated. No questions asked. During the workshop you had many opportunities to bring this to my attention. The workshop you attended was one of smallest ones I have taught ever. Instead you wait and post your comments here - which I feel should have been addressed to me in some other way. Like a phone call to my assistant or an email to my assistant sharing your concerns and issues. After extensive research checking through all the emailsthat I can get my hands on between you and Frontier Marketing. The only thing that I found was an email from Tue, Apr 28, 2009 at 12:18 PM. requesting link to the Q&A recording which was quickly emailed back to you. I didn't find anything that even remotely sounded like the things that you are saying about me and Frontier Marketing and, I didn't come across any other emails from you. Since you attended class, you have had multiple opportunities to get ongoing help from me for the things that were taught. There has been 2 refreshers offered to you since the class. I see in your record that you have received multiple communications about those by mail, email and Voice Blast and that you never attended any of those. There have been over 32 Q&A calls for you to ask me any question that you have. I religiously have done them every Monday night. I even send out the recordings just in case you miss it. You knew that because that was the email that you sent in on Tue, Apr 28, 2009. I only see "1" question that you have asked me. I did notice the following purchases and the following sign-ups. * Purchase: Pillow Talk * Purchase: 30Bdaymailing * Purchase: MattRetires * Purchase: MMI Aug08 * Purchase: DarkSideCD * Signup: Feb09call If I felt this way about someone or a company I wouldn't have still purchased things from them and signed up for the telecalls that they were offering. No one put a gun to your head and told you to buy anything. You made the choice. You know, years ago I was going through some really tough times. The bill collectors calling ever minute of the day, I could barely put food on the table. The point being, I didn't blame anyone for getting me in the situation that I was in. I realized that I made those decisions that got me to were I was at that moment and needed to not blame but to learn. Now, I would like to extend a offer to help you. I would be happy to help you over the phone and give you some of my time to help you get the ball rolling again. You are welcome to contact my assistant. You have her email because I know she responded back to you with the recording link after you asked for it in an email. Sincerely, Matt Bacak
Tim
Clearwater,#4Consumer Suggestion
Thu, June 04, 2009
The basis to my complaint is what the Frontier Marketing representative sold to me back in June 2008. The additional costs, time frame, refund policy (class cost only, no travel-related expenses), and scale of this project were not presented to me at the time of the workshop purchase. Mr. Aaron didn't answer my questions truthfully or honestly. He misrepresented what the MMI workshop was all about, and I was set up for a bad fall. Because of this, the aformentioned events occurred as described in the above letter. Matt still won't even acknowledge the concerns and problems that I had with this entire project, and won't even try to rectify what has happened to one of his customers. If I had been informed from the very beginning what I was really getting involved with, I would never have purchased the workshop course, and the events I have gone through these past several months would not have happened. I want Mr. Bacak and his company to take responsibility for their actions with their customers, and provide a truthful, ethical and legal manner to do business, and not resort to deceit and fraud. The fact that Mr. Bacak treats his customers in the way I have been treated is proof enough that anyone with good judgment must not do business with this company. There is no way to fix any wrongdoing with Frontier Marketing International that one may experience. As I said before, please heed my warning.
Mbacak
Duluth, GA,#5UPDATE Employee
Mon, June 01, 2009
Dear Mr. Nugent, As you stated, you mailed a letter on May 11th and you attend class on August 22nd and 23rd, 2008. The guarantee was exactly as you stated in this report: "anytime during the workshop, that if we did feel at all unhappy with the course, we can get a total refund for the class, no questions asked." It's way past the the last day of the event. (refund period) As of May 11th, It's been over 8 months since the workshop. To be exact, May 11th was 231 days since the refund period was even available. On a side note: Rico is no longer working for Froniter Marketing Intl, LLC and this event is no longer being offered with Joe Lavery and his company. Direct Horizon's is a totally different company. I just spoke with people at Direct Horizon's, from talking with them, I understand that you started to focus on other things like a "porn" or "booty shaking" type site to market. I never suggested to do that and was not that thrilled to hear that. Matt Bacak