- Report: #1263599
Complaint Review: Fry's Electronic - Phoenix Arizona
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Fry's Electronic
3035 W. Thunderbird Rd. Phoenix, 85053 Arizona, USA
Phone:
(602) 445-8800
Web:
www.frys.com
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Fry's Electronic - Adrian Munoz / Store Manager: Shawn Vaughn (nowhere to be found) "MANAGER" ADRIAN MUNOZ RUDE AND HE DOESN'T CARE ABOUT THE CUSTOMERS Phoenix Arizona
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Today's I went to Fry's Electronic in Phoenix. I was treated like trash by "Adrian Munoz" I went to return a device that I bought yesterday in the Tempe store and the sales associate told me that I cant return it if didn't meet my needs. If Mr. Munoz treated in this way because I am Hispanic is wrong, also he is Hispanic too. I deserve to be treated with respect, if another associate lies to the customer about an item to be returned within 14 days, it is not the customer fault. He feels and he pretends that he is the store manager when he is not. He didn't allow me to speak to another manager. I was a client of Fry's all the time for my needs per years but I am not more. When I told Mr. Munoz that I will publish the incident in the Social Media he told me that he doesn't care. Excellent response for a manager, if this is the way that Fry's educate the managers being bully with the customers Fry's doesn't care about customer service or the customers in general.
