Ken
Greeley,#2Consumer Comment
Sun, November 06, 2011
"I was very upset and made copies of all the paperwork I had and sent it to all parties involved - I've done this 3 times now over the past 18 months and the situation is not resolved."
"... was told that there was no record of the payment plan being extended. I produced my paperwork and sent it to all parties involved but got no response from anyone. Then went down to Frys and there was no record of any extended payment plan(evidently my sales person did not have the authority to do such a deal). "
You repeatedly mention your paperwork and sending it in, but you fail to mention what the contract says.
Does it say you had a 3 year OR a 5 year interest free period?
If you're just going on what the salesman told you, or what you understood him to say, you don't have a prayer of winning this. A salesman's word isn't worth the paper it's written on.
"This is robbery and is criminal and I should not have to pay anymore on this TV and in fact,my be due for some compensation on this whole thing. Any help I can get from anyone would be greatly appreciated. Best, hector,Walnut Creek,California "
It may, indeed be unfortunate, but I doubt it rises to the level of robbery or a criminal act.