- Report: #1180809
Complaint Review: Frys.com - Nationwide
Reported By:
John Tuckedup -
Simi Valley, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Frys.com
Nationwide, USA
Web:
frys.com
Categories:
Business Rating:
(0)
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Frys.com Frys Electronics Philips Soundbar with Subwoofer (no remote) Memphis Tennessee Nationwide
I responded to an advertisment in my local paper for a Philips "refurbished" soundbar with subwoofer. This was just one of a page of typical Frys advertisments. After six weeks it was finally delivered. It came with no remote or instructions. I called the number on the shipping label and they told me that anything sold as refurbished was "as is". Well the soundbar does not work without a remote. I found instructions online otherwise I would not know I needed a sound bar. The soundbar with sub-bass speaker was $49.00. The remote that they did not put in the box will cost me $36.70. I have ordered that online from a separate source. Philips charge more. There wes nothing in the 2 inch x 2 inch ad in the paper that said anything about being sold as is. As is may be OK if you know what is missing or not functioning. Screw Frys.com
