- Report: #569506
Complaint Review: FTD / FTD.com - Internet
Reported By:
jsmilner25 -
phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
FTD / FTD.com
3211 N. Hayden Rd. Internet, United States of America
Phone:
Web:
www.flowers2005.net
Categories:
Business Rating:
(0)
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FTD / FTD.com Flowers 2005 bait and switch, Internet
FTD is a scam, I ordered a simple vase of flowers to be delivered to my girlfriend for Valentines Day and will be disputing the charges with my credit card company. What I received looks absolutely nothing like what is advertised. The website depicts a tall red vase with about a dozen bright red roses with carnations and greenery mixed in. What I got was a small, about 6" tall red square vase, that looks like it is found in the discount aisle of the dollar store, with 6 half dead and wilted roses and 4 carnations and what looks like a branch from the tree outside our apartment. To top it off, they left the flowers outside the apartment because we waited all day but had to leave due to dinner reservations.
I'm most upset about the fact that half of the roses are more black than red. It's a good thing I wasn't home because I would have refused this ungly group of flower shop rejects. I'm usually pretty easy going and it wasn't the most expensive arrangement but i wouldn't even expect to find these on a clearance rack at the local grocery store.
I'm most upset about the fact that half of the roses are more black than red. It's a good thing I wasn't home because I would have refused this ungly group of flower shop rejects. I'm usually pretty easy going and it wasn't the most expensive arrangement but i wouldn't even expect to find these on a clearance rack at the local grocery store.
1 Updates & Rebuttals
jladdin
boca raton,Florida,
United States of America
important info regarding ftd and other online order gatherer's
#2Consumer Suggestion
Wed, February 17, 2010
ftd is nothing more than a go between, between you and a local retail florist. What you dont know is that ftd takes 30% of the order value, in addition to a $14.99 service fee. As long as people continue to give ftd their business, you will continue to have these problems.
I would suggest you find a local florist in the area in which you are sending. The local florist is the one that supports their local community, not ftd.
