Complaint Review: Fujitsu Japan (computers Notebooks) - Singapore Japan, Nationwide

Last Modified: 4/11/2009 10:34:06 PM Subject: Fujitsu Lifebook S6230 (A050100096) The defective parts of the Fujitsu Lifebook S6230 (A050100096) had been replaced; now the Lifebook is okay. Category: Computer Manufaturers Date Created: 10/19/2007 12:30:57 AM Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence. Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded. Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions. Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products.

Fujitsu Lifebook S6230 (A050100096) problems had been resolved. Defective parts had been replaced. Now the notebook is okay.

Subject: Fujitsu Lifebook S6230 (A050100096) Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence. Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded. Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions. Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products. JP, Singapore

Subject: Fujitsu Lifebook S6230 Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence. Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded. Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions. Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products. JP, Singapore