Savvy
Brooksville,#2REBUTTAL Individual responds
Sun, April 12, 2009
Last Modified: 4/11/2009 10:34:06 PM Subject: Fujitsu Lifebook S6230 (A050100096) The defective parts of the Fujitsu Lifebook S6230 (A050100096) had been replaced; now the Lifebook is okay. Category: Computer Manufaturers Date Created: 10/19/2007 12:30:57 AM Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence. Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded. Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions. Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products.
Savvy
Brooksville,#3Consumer Suggestion
Sun, April 12, 2009
Fujitsu Lifebook S6230 (A050100096) problems had been resolved. Defective parts had been replaced. Now the notebook is okay.
Savvy
Singapore,#4Author of original report
Fri, October 19, 2007
Subject: Fujitsu Lifebook S6230 (A050100096) Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence. Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded. Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions. Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products. JP, Singapore
Savvy
Singapore,#5Author of original report
Fri, October 19, 2007
Subject: Fujitsu Lifebook S6230 Fujitsu Japan / Singapore is not facing up to the fact that the said Lifebook is defective. The said Lifebook has a defective mainboard, a defective hard disk drive, and problem of intermittence. Fujitsu Japan / Singapore is unable to handle a simple request of replacing a defective product. A defective product will have recurring problems. No sensible customer can afford the time and resources to get it repaired. Fujitsu Japan / Singapore will not be proud to claim that its quality products have defective parts that need to be replaced and serviced within the warranty period; thereafter to be discarded. Imagine the inconveniences of having to leave the defective Lifebook at the service center for some 3 months awaiting to resolve the problem; data loss when hard disk drive broke down; and must be prepared to be ripped-off because of the General Warranty Terms and Conditions. Fujitsu Japan / Singapore could not be one of those conglomerates with poor post-sales customer support by using General Warranty Terms and Conditions to defend their defective products. Fujitsu Japan / Singapore has attained its current market leadership through quality products and not defective products. JP, Singapore