Paula
Leiden,#2Author of original report
Wed, February 04, 2004
I would like to come back to my report of January 15. As mentioned in that report my husband and I felt very lucky that our credit card hadn't been charged for the amount of $937,00 (promotional charges) and we had blocked the card right away after finding out that we hadn't paid anything yet. After 2 unsuccesful attempts to reach Fulfillment International and a failed effort to reach their website, I tried to contact them a few hours later on January 15 and was very pleased to see that my emails went through and that the website too was "in the air again". It might have been that the server was down on my first attempts. Fulfillment International answered my email and told me that the promised vouchers/ brochures / travel CD etc. would be mailed to us, but that it would take a little while as they were experiencing a back-logg due to the holiday season. I had received a similar mail from them upon an earlier request. Seeing that the credit card was blocked we decided to wait and see what would happen. What did in fact happen is that we received a rather angry email from one of the people at Fulfillment who had read my report on your site. In this mail she justly pointed out that nothing had been paid yet, so "what kind of a rip-off" did they commit? She did have a point there! In any case I wanted to update my earlier report. Am still not 100% sure if everything is above board, but think it's a question of honesty towards everybody concerned to add the latest. It could have been a very nice vacation, but we will never know!