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  • Report:  #310227

Complaint Review: Fullfillment - Las Vegas Nevada

Reported By:
- Arlington, Texas,
Submitted:
Updated:

Fullfillment
5348 Vegas Drive #231 Las Vegas, 89108 Nevada, U.S.A.
Phone:
801-208 7485
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Ordered product "Colon Cleans" Jan.14/08 on Internet. Received 14 day trail dose on Jan.28/08 via USPS First Class mail. During the week prior to receiving the trail offer, I contacted this RIP OFF firm in order to cancel my order prior to the 14 day trail end. I ended up being informed by their msg centre that "We are Updating Our Phone Msg Service" and " Would not be able to return calls until the next business day". I left a msg to cancel that day. I called the next day on January 20/08 to get an operator and was put on hold for 3 full cycle's from "You are Caller # 24" to "You are Caller #16" and finally the last cycle "You are caller # 10". It took 1 1/2 hours waiting time. Finally left another cancellation msg.

Called this firm every day from that point on leaving msg's when I could, no one returned the calls as indicated they would until Feb.11/08 when I spoke to a Susan who informed me that my order was cancelled JAnuary 29/08. I was relieved to hear that until I got another package in the mail during the week of Feb.11/08 at which time I called this RIP OFF Firm again after I saw and entry on my credit card indicating a $87.31 entry. I spoke to a RIP OFF Artist MArk, who also needs to take a dose of Colon Cure to subdue his very unprofessional phone manner indicating I should have read the instructions to cancel.

This firm needs to be put on the Pedastal Of WORST CUSTOMER service attitude. He indicated that I would receive a call from his manager that day......that day was 4 days ago! Guess I am not getting my unathorized CC entry back. BE AWARE!!!!

Anhlam

Arlington, Texas

U.S.A.


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