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  • Report:  #393286

Complaint Review: FUNERAL EMPORIUM/ ALPHA OMEGA CREMATION CENTER - HOLLYWOOD Florida

Reported By:
- CORONA, California,
Submitted:
Updated:

FUNERAL EMPORIUM/ ALPHA OMEGA CREMATION CENTER
5450 SOUTH STATE ROAD SEVEN #34 HOLLYWOOD, 33314 Florida, U.S.A.
Phone:
877-989-9090
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Funeral Emporium charged $1205 for my Dad's cremation service in Jan. 08.

All went well with his service.

ROE WAS SO KIND & CARING WITH ME THAT I JUST COULD NOT BELIEVE THAT I WOULD BE TAKEN ADVANTAGE OF BY THIS COMPANY.

March 18th, 08 I noticed another charge for $1205. on my credit card statement. I called Roe, who had helped me with my Dad, & explained the problem. She was so nice & promised to get it fixed right away.

Roe even mailed me the customer copy of the VISA refund slip to my credit card.

I truly believed all was well & the ""mistake"" would be rectified.

I waited patiently, then I called Funeral Emporium, speaking with AJ.

He said that there were some difficulties, but please give them a little more time. I felt this was reasonable.

I waited & called again & was treated much worse now by AJ.

I called my credit union & was told that it was now too late for them to help me. I realized then & there, that this was the ploy of Funeral Emporium.

I filed a report with the Federal Trade commision & Florida's dept. of funeral directors. I could never get Better Business Bureau website to work, so no complaint filed there.

Some agency must have called the Funeral Emporium because I received a call from AJ, 9-18-08; he said the "powers that be" have decided to pay me back. He said the check will be mailed Fri. 9-26-08.

I HAVE NOT RECEIVED ANY CHECK OR COMMUNICATION FROM THEM.

To this day, I am still in shock that they could take advantage of someone who has lost a loved one.

Anni

CORONA, California

U.S.A.


4 Updates & Rebuttals

Anni

CORONA,
California,
U.S.A.
Funeral Emporium - credit card fraud amt. $1205.00

#2Author of original report

Tue, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card. No correspondence included. AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!! Thank you,


Anni

CORONA,
California,
U.S.A.
Funeral Emporium - credit card fraud amt. $1205.00

#3Author of original report

Tue, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card. No correspondence included. AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!! Thank you,


Anni

CORONA,
California,
U.S.A.
Funeral Emporium - credit card fraud amt. $1205.00

#4Author of original report

Tue, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card. No correspondence included. AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!! Thank you,


Anni

CORONA,
California,
U.S.A.
Funeral Emporium - credit card fraud amt. $1205.00

#5Author of original report

Tue, January 13, 2009

I received two money orders 1-5-09 $1000.00 & 205.00 this is the total amount that was charged to my credit card. No correspondence included. AJ & Roe, employees of Funeral Emporium, were both very adamant that I call you, RIPOFF REPORT. I believe your company is responsible for my refund!!!! Thank you,

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