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  • Report:  #933738

Complaint Review: Gabriel Brothers - Sharonville Ohio

Reported By:
Ronda - St Petersburg, Florida, USA
Submitted:
Updated:

Gabriel Brothers
12035 Lebonan rd Sharonville, 45241 Ohio, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
When my husband I were checking out our products the cashier was checking out my husband. She openly flirted about and beyond being nice. When she would make a flirtatious comment to my husband he would direct conversation to me in order to ignore the employee. The cashier just kept looking my husband up and down and smiling.  She was trying to look sexy.. It was appalling. A woman behind us in line was also seeing this and her face was turning red. The pillows we chose did not have a price so my husband high tailed it to the pillow section to get a price so he didn't have to stay there with the girl.

I tried to make conversation with her to get her to come back to reality. She treated me like crap.  She kept saying things about my husband that she hoped he would hurry back and also calling him darling. She also said he was precious and a poor dear when she looked at me. What is up with people not having any business sense? A good customer service oriented store would teach the sleaze they hire to not look a man in the eye in a suggestive manner.

No talking sexy and disrespecting the wife. Terms of endearment are not for the cash register. I feel very insulted and will not stand for it. I am new to the area and will never advise anyone to use that store until they retrain the cashiers and fire the trash. All my husband could do was apologize for someone's stupidity. My husband was not enjoying the attention. The overweight cashier will never look as good as I do nor will she make the money I make. She needs to get a job outside of the public jobs.


9 Updates & Rebuttals

Ronda

Hamilton,
Ohio,
Respect

#2Author of original report

Sat, May 25, 2013

This whole issue is about respect, customer service and being professional. My husband made it perfectly clear that he was not interested and actually was embarressed that someone could act so unprofessional and discurtious. This is not about you or your former employers. It is about business professionalism. You are so concerned about "how" the company was started and "why".  Then support the company by supporting professionalism instead of bad mouthing customers who were treated badly. It is not I, but my husband who tells people to not use that store.

 


Very concerned

Morgantown,
West Virginia,
Both of you are acting childish

#3Consumer Comment

Sat, May 25, 2013

This company was started with one mans dream and out of the back of his pickup truck and for you all to trade trash talk like that is not really fair to his dream or the people who built this company up from nothing.

To be totally honest the best way to handle situations like that are to snuggle up to your hubby and show her that he is taken and very satisfied with you. I agree its really uncomfortable when people come onto you or your significant other that you or they obviously have no interest in or will probably never see again. Just remember you might see her for a few minutes but then your interaction is over and you all could have asked to speak to her supervisor right then.

To the person attacking are you sure your not an employee of gabriel brothers or rugged wearhouse? What are you gaining by your rebuttals other than making gabriel brothers look like a very immoral company.

Let me tell you all a story about real fraud/corruption.

I worked for a company loss prevention dept that consistantly changed documents after they were signed by the individual that was apprehended, items like dob, app dates, socials, case amounts, and many other very important details. I even watched one of their DLPM'S (District Loss Prevention Managers - in charge of multiple stores/detectives) change details on an Sar where the administrative assistant gave him the bottle of whiteout to change the details. At one point the dept head was in my office and pulled a knife saying he would use an equalizer if he had to then referred to a fire extinguisher as a good tool to take someone out. I could go on and on but my point is its not always the company but maybe a few bad eggs that give the company a bad name.


chiefr

cincinnati,
Ohio,
United States of America
Now You're Better Than Me?

#4General Comment

Sun, December 09, 2012

I don't think so you malignant c**t!

You'd be surprised at my education level.  I'd venture to say I'm more educated than you.  If you'd ever like to meet to discuss, I'd be willing.  But you're obviously so high class because you shop for your bed bug-ridden pillows at Gabriel Brothers.  Your last reply obviously shows that you feel you're better than everyone else.  You can't stand someone offering a contrary view.

I'm so happy to be in your head now.  Of course you can deny that but if you reply again, it will show that you need the last word and that I've gotten to you.  I will be happy to test that.  I can play this game all day long, tw*t!


Ronda

Hamilton,
Ohio,
USA
Creative Language

#5Author of original report

Sun, December 09, 2012

Your creative language has given away your apparent lack of education. Sorry for that. No .. It didn't matter if you were an employee or not.  Actually your opinion is just that.. an opinion. Everyone has one. You or yours do not matter.


chiefr

cincinnati,
Ohio,
United States of America
Hahaha!

#6General Comment

Sun, December 09, 2012

This is f**king great!!!  I am LITERALLY laughing to the point of losing my breath at you!!!  You really do think I work for Gabriel Brothers!!!

You are one s****.>
As upper management, I would like to welcome you to go f*** yourself, sweetheart.  The only nerve you've touched is my common sense nerve and it's obvious you have none yourself.  As upper management, I would like to tell you that I intend to find out who this particular associate is and commend her for her actions:  setting off a shrill, obnoxious woman such as yourself.  As upper management, I'd like to invite you to stick a glass rod up your a** and ride a motorcycle down a set of railroad tracks... it might do you a little good, sweetheart!

xoxoxoxo - kisses to you, babycakes!


Ronda

Hamilton,
Ohio,
USA
Snobbish?

#7Author of original report

Sat, December 08, 2012

Apparently I hit a nerve.  None the less, the question to ask here is, would your upper management be proud of you responding in such a manner? Would you like to be treated as I was treated? Seeing that you were not there (or were you? LOL ) you did not see or hear what we experienced.  Now. If you are the employee who acted rude and acted as if her day job was a street corner ...shame on you. I can only be happy that you are not our daughter.  As far as my being better? Yes I am. I do not act like a cheap girl with no morals or shame. Why isn't the upper management replying to this post? Do they not have training against sexual harassment in the work place? Which includes customers. 


chiefr

cincinnati,
Ohio,
United States of America
You Can't Be Serious

#8General Comment

Sat, December 08, 2012

I am not an employee of Gabriel Brothers.  And to your point about my not being part of this may I remind you:

You posted this on the internet in a PUBLIC forum, lady!

To your final point about how it was not a compliment and how she should go about finding a man in a different way - how on earth did you see me disagree???  I didn't!!!  I told you I agree - but you seem to be quite full of yourself and when you put other people down all the while building yourself up, you come across as nothing more than a mean, condescending snob.  Not once did I say that the cashier was wrong; my point was to try to get you to think about things outside of your own narrow view and realize that maybe there are underlying reasons for this that you and people like you are part of... you are a bully.  If you were not a bully, then you would have simply stated the facts and allowed consumers to read them and make up their own mind (which, might I add, is the very reason for this website

When I tell you that you should think about underlying reasons for her behavior; you should keep in mind that I never would do that if you would have kept things professional; you opened that door yourself by your s****.>
Finally, I sure hope the pillows you bought are large enough?  After all, they obviously need to support a very large head; one that is quite full of itself!


Ronda

Hamilton,
Ohio,
USA
Gabriel Brothers

#9Author of original report

Sat, December 08, 2012

If you are not a Gabriel Brothers representative, then you are not part of this issue. If you are, you too are behaving in an unprofessional manner. I am stating fact. If she wants a man, then she needs to find one in a different manner that on her "job".   It is not a compliment to be ignored and to have your husband flirted with so brazenly.  It is not a complement to be treated rude.  Get real.


chiefr

cincinnati,
Ohio,
United States of America
You Had Me Until...

#10General Comment

Sat, December 08, 2012

First, I agree - wholeheartedly - that the tale you have related here is inappropriate and should never have occurred.  If someone acted like that, I would file a complaint.

My problem is that you had a very logical issue (albeit one with some details lacking) and all in all, a bad customer service experience that others should beware of BUT... you lost me here:

"The overweight cashier will never look as good as I do nor will she make the money I make"

Granted, she was acting unprofessionally but she was NOT ASSAILING you or your husband (based upon your narrative) and yet you opted to get down in the mud by calling her overweight and almost tauntingly stating that you make more money than her - a statement that is s****.>
Something to think about.

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