- Report: #651273
Complaint Review: GAIAM - Internet
Reported By:
attorneylang -
SUTHERLIN, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
GAIAM
5455 WEST CHESTER RD. Internet, United States of America
Phone:
800-357-9213
Web:
GTXpress.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GAIAM REDI-SET-GO EXPRESS COOKER REDI-SET-GO EXPRESS COOKER NOT WHAT ADVERTISED... IT'S "JUNK" Internet
First, the "non-stick" surface fails after only a few times the product is used... and also my second unit failed immediately when the gravy/juice was left in the unit overnight... resulting in the "non-stick" surface literally began flaking/peeling off leaving exposed pot-metal that quickly corroded... rendering the unit unusable.
Second, company at first refused to send a replacement Return Mailing Label... after complaint via credit card... company promised to send refund of the $113.70 representing the cost of two Redi-Set-Go Express Cookers and return shipping label but failed to do so... and never contacted me by telephone, mail, or otherwise.
COMMENT: These units are totally unsatisfactory as verified by four Staff Persons ["junk" because the non-stick surface is not Teflon and is almost exactly like painted-on black paint].
Redi-Set-Go Express Cookers proved to be totally unsatisfactory/worthless BECAUSE THE SO-CALLED NON-STICK SURFACE IS OF SUCH INFERIOR QUALITY THAT MINE BEGAN PEELING AWAY FROM THE METAL SURFACE WITHIN THE FIRST SIX (6) USES rendering the product junk [mere meat juices, left overnight, ate away the so-called "non-stick" surface, leaving exposed & corroded pot metal]. Frankly, the product should be RECALLED until a true non-stick surface [such as "Teflon"] is used, because Consumers expect a non-stick surface to be durable over a longer life expectancy for the product. Perhaps Consumers could get refunds via a "Class Action".
