Q
United States of America#2Consumer Comment
Sat, February 09, 2013
My wife bought a used game yesterday from them, not knowing the details of the game. They sold it to her, and when she brings it home finds out she has to purchase even more access to get 100% out of the game. I take it back and explain that in order for this to work 100%, she has to spend another $10 online that she might as well have bought a new game.
The clerk was rude and would nude refund her money. I realize store policy is no cash refund which is why I NEVER shop there. But you'd think if they wanted satisfied customer, then they'd refund her money. They wanted to give her in-store credit... well who in their right mind wants to shop there after being sold a partial product and then being treated rudely?
56Bird
United States of America#3General Comment
Mon, November 22, 2010
I am a regular customer of Gamerz Planet in Grand Junction, Colorado. I have been a customer for the better part of 4 years now.
I have a hard time believing that the owner or any of the employees acted in the way which you described. On many occasions they have allowed me to change up games in their buy three get one free program. They have given my sons free games for just being regular customers. They will always help me with any of my systems on the phone or in person.
They are highly knowledgeable staff. Other gaming store the clerks have had to search for information. I find it strange that they would sell you the wrong accessories if you gave them the correct information.
I guess I would have to question your behavior and attitude when dealing with the staff at Gamerz Planet. I think that you probably were treated the way that you had treated them.