Jetstrike
Sand Springs,#2Author of original report
Wed, September 14, 2011
Ok the email address I used when signing up for ym gamewar.com account was [email protected]. I no longer have my order number however.
Customer Support
United States of America#3UPDATE Employee
Wed, September 14, 2011
This message is for David,
Thank you for your reply. As stated in our last response, please forward us your order number so we can assist you. If you no longer have your order information, please provide your e-mail address. If you would rather not post your e-mail address on ripoffreport, then please use the contact information above via facebook or e-mail [email protected] your e-mail address and a description of the issue so the agent who is handling your inquiry can properly assist you.
Without this information, we have no way of telling if you're a real customer or simply someone posting to defame us. While in no way are we saying that you are necessarily that person, we have had people who have admitted to doing this to us and for those reasons we need information not only to assist and resolve this issue immediately but for you to provide information to validate this claim. Once we have this information, we can offer you a few forms of compensation if in event the issue is found in your favor.
Until we hear back from you on this issue, we cannot take any actions on this claim.
Jetstrike
Sand Springs,#4Author of original report
Tue, September 13, 2011
Well the have rebutted my initial report of some time ago and I still have never recieved the account I purchased despite their claim to resolving the issue.
Customer Support
United States of America#5UPDATE Employee
Tue, September 13, 2011
This message is for David,
Unfortunately, we didn't see this post until recently. After researching, we could only find one David in your location who ordered with us during this time for this game which it appears the issue was already resolved. If you feel this is an error, please proceed below:
In order to better assist you, we need the following information: