- Report: #16207
Complaint Review: Gateway - Nationwide
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Gateway
Nationwide, U.S.A.
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Gateway Trade-in rip-off.
I bought a Gateway computer in Feb. 2000 based on their adds saying they would protect me from obsolecence in 2 years by upgrading me to a new, computer in 2002. I figured there would be a small cost to me of myabe a couple hundred bucks to send in my old one and get a new one, sparing me from having to buy a brand new one at full cost. Wrong. I called them today and they said they will give me $85 for my "old" 2000 computer and they even suggested that I might be better of donating to a charity. They even admitted over the phone that about 9 months ago they came to the conclusion that this deal was a bad thing, so I guess they scrapped it. I'd really like to file a class action suit. Any lawyers out there?
Click here to read other Rip-off Reports on Gateway
Click here to read other Rip-off Reports on Gateway
1 Updates & Rebuttals
Jim
Flint,Michigan,
Your old computer isn't worth $85
#2UPDATE EX-employee responds
Mon, March 11, 2002
Computer obsolecence is not based on years but in months. The computer of Feb 2000 is likely only 1/5th of the speed of a current computer as of mar 2002. The offer you you were given is clearly stated as only giving "current market value" after the 2 year period, which is next to nothing even for the full system. They are correct in stating you should donate it to a charity and you will get a better write off than trade in, if they will take it.
