Edna
Alexandria,#2Consumer Comment
Fri, May 17, 2002
I am told (TN Banking Authority 615 741 2236) that Gray TN is merely a processing centre for Hurley Bank. These businesses have Hurley Bank in common with each other. Hurley is owned by Citibank. I had phoned CareCredit 1800 584 1873 and was told: We don't give out a street address; We don't send the credit agreement until AFTER you receive a card. Just fill in your name and address on the brochure and we'll send you one; We don't accept any form of pre-arranged payment such as automatic bank transfers or post dated cheques; If we receive a late payment because of a mail hold up (disaster, Public Holiday, events beyond your control) we'll BELIEVE you; No that won't be in the terms and conditions of the credit agreement; You are the dentist's client. He is our merchant. Ask him or his reception anything else." Who is the bank or financial institution behind this credit card? Each time I rang the marketeer gave me a different answer. To my great dismay my dentist's office too gave an altogether different business name! For details I'd e-mail: customerassistance @ occ.treas.gov or phone 1 800 613 6743 also 615 741 2236
Bobby
Orange,#3Consumer Comment
Wed, May 08, 2002
I WOULD LIKE TO KNOW IF ANYONE HAS PURSUED THE CLASS ACTION LAWSUIT AGAINST GATEWAY AND HURLEY STATE BANK IF SO, I TOO WOULD LIKE IN ON THIS! FOR NUMBER ONE THE COMPUTER I PURCHASED WAS A COMPLETE PIECE OF JUNK AND NUMBER TWO I OFFERED TO SEND IT BACK! WHEN NONE OF THERE SO CALLED COMPUTER TECHS COULD FIX THE PIECE OF CRAP FROM CRASHING. I FINALLY FIXED IT I THREW IT IN TRASH AND BOUGHT ANOTHER ONE FROM SOMEONE ELSE!! BE ADVISED DONT WASTE TIME OR MONEY ON GATEWAY COMPUTERS!!!! BOBBY
Benjamin
Many,#4Consumer Comment
Tue, May 07, 2002
I am being ripped off right now by Hurley Bank and gateway. I paid a $500 to pay most of my account off before my billing date and was charged late fees. every payment I make has a late fee. If you sue count me in. It is bad for gateway to pick on people with slow credit. which I needed a computer for college.
Don
Gilbert,#5Consumer Comment
Tue, May 07, 2002
I submitted a report a while back regarding the financial companies that GATEWAY COMPUTERS sells our accounts to. My problems came from a place called COMPUTER FINANCE, LLC. I have heard the horror stories involving HURLEY STATE BANK and others. EVERYBODY HAS THE SAME COMPLAINTS!!!!! You would think that a company as large as GATEWAY COMPUTERS would have more concern about their image and reputation. Using these idiots to manage their financing shows a distinct lack of care for their customers. Although I am basically happy with the computer I bought, I get a sick feeling every time I look at it knowing that the next statement I get from COMPUTER FINANCE,LLC (if I even get one) is going to be as accurate as a drunk kindergartener performing brain surgery.
karen
monroe,#6Consumer Comment
Fri, May 03, 2002
i AM TOTALLY IN AMAZEMENT OF THIS COMPLAINT!! THE EXACT SAME THING HAS HAPPENED TO MYSELF. AS I READ ALL THESE GATEWAY COMPLAINTS. WHY HASN'T ANY OF US INTELLIGENT CONSUMERS DONE SOMETHING? CLASS ACTION WOW DO WE HAVE ENOUGH PEOPLE. I WOULD SAY SO. I CAN'T BELIEVE ALL THE SAME COMPAINTS OVER AND OVER. THEY ARE MAKING A KILLING OFF US. WE ARE NOT DOING ANYTHING. EXCEPT FIGHTING LOSING BATTLES WITH THEIR CUSTOMER SERVICE DEPT. LETS GET TOGETHER PUT OUR PROOF TOGETHER AND STOP THEIR TACTICS. LATE FEES EVERY MONTH, NOT POSTING OUR PAYMENTS, GETTING THEM LOST BECAUSE "THE ACCOUNT # WAS NOT ON YOUR CHECK" MINE GOT POSTED TO THE WRONG ACCOUNT SO THEY SAID. THEN IT TAKES THEM 30 DAYS TO FIGURE IT OUT AND GET IT RIGHT. PLEASE PLEASE WE HAVE TO ALL COME TOGEHTER ON THIS. I STILL AM IN COMPLETE AWE AT THE SAME INSTANCE OVER AND OVER. PERHAPS WE ALL NEED TO BE ON THEIR DOORSTEP WITH A VERY LARGE LAW SUIT IN HAND. I HAVE PROOF OF MY PAYMENTS. AND THAT THEY WERE SENT ON TIME. ITS TIME FOR LEGAL ACTION!!!!!!!