DRB
Keller,#2Consumer Comment
Mon, February 15, 2010
I've read DPHall's rebuttal as to the $1.00 being a "credit" not a credit card "charge".
Interesting concept, DPHall. I recieved a response from your customer service that my card was invalid due to a wrong zip code. How is it then, that I have a $3.00 "credit" showing on my account. Charged to my credit card on an account that has an "INVALID credit card"? As for the support area, where might one find the information as to how to cancel the account? I've been there and just don't see it. I am interested in your explanation.
DPHall
Kennesaw,#3REBUTTAL Owner of company
Thu, December 17, 2009
The following FAQ on our Website as well as the users monthly statement clearly show that he has a $1 Credit balance, and that we do not bill users a monthly fee.
http://gunbroker.com/Support/SupportFAQView.aspx?faqid=1196
The $1.00 balance appearing on your monthly statement is a credit balance not a monthly fee. When you place your credit card information on file with us we submit a $1.00 charge to your card to verify that the information provided is correct. We credit this $1.00 charge to your GunBroker.com account to offset that charge. It will continue to show up as a credit balance until you list an item with additional fees or sell an item or close your account. For more info please see your detailed statement by clicking here
Additionally users may close their account simply by clicking the contact us link on any page.