- Report: #1268902
Complaint Review: GBG Collission - Houston Texas
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Author Confirmed
Why?
GBG Collission
9822 Veterans Memorial Dr Houston, 77037 Texas, USA
Phone:
281-730-1830
Web:
https://m.facebook.com/GBG-Collision-225002450904754/
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Business Rating:
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GBG Collission GBG Collission (Good Business Guaranteed) DO NOT GO HERE!!! Houston Texas
GBG Collission did work on my vehicle and kept it WAY longer than was needed, resulting in me having a rental car past insurance coverage. The owner, Jeff Harrell, kept blaming the insurance adjuster and then said parts were taking long to come in but he was lying because I was in touch with them both and the adjuster did everything he was supposed to in a timely manner. Upon receiving my vehicle, I discovered it had 50 extra miles added to it!! I did NOT give them permission to drive my vehicle. When I asked the owner, Jeff Harrell, about it he got VERY rude and CURSED me out!!! If you want quality service, do not go here!
1 Updates & Rebuttals
Innovative Consulting Solutions
Houston,Texas,
USA
GBG Collission / ICS1268902
#2Consumer Suggestion
Sun, June 25, 2017
The owner of GBG Collision (GBG), Mr. Jay Harrell has retained Innovative Consulting Solutions (ICS) to review this incident and provide a resolution that is fair to the customer and GBG.
ICS has assigned Alonzo Westmoreland, a senior consultant to review the incident by reaching out to the customer and finding out more details. Please respond to this report with your contact information to allow ICS to move forward. Thank you.
