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  • Report:  #1151181

Complaint Review: GE Retail Capital Bank - Orlando Florida

Reported By:
MarkAlan - Eola, Illinois,
Submitted:
Updated:

GE Retail Capital Bank
PO Box 965052 Orlando, 32896-5052 Florida, USA
Phone:
800-250-5411
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
GE Retail Capital Bank handles credit card operations for many smaller companies, such as Aurora Animal Hospital, Discount Tire and in this case Blain's Farm and Fleet.


When you make large purchases you are told they are interest free as long as you pay the


minimum monthly payment on time and payoff the account before the interest free period


expires.  They are very slow in processing payments and often take 6 to 8 days. 


I had two active accounts with them and mailed the payments within a day of each other


at a major post office.  The one that wasn't due to be paid off that month was processed


in about 6 days.  The one that did need to be paid off somehow the check got lost in the


mail for almost three weeks! How convenient! None of my other payments were ever late.


Later when the Discount Tire final payment was due I sent it Priority Mail so that I'd have a


tracking number to prove not only that I sent it on time but that they received it on time


as well.  That cost me about $5 which I shouldn't have had to do.  I've attempted to explain this to them and they are adamant about not dropping the interest charges which in this case amount to almost  $150 on a $600 purchase over a period of only 6 months.  Even if they were entitled to it, which they're not, that still amounts of approximately 50% annual interest!






 






 


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