- Report: #1388431
Complaint Review: GEEK SQUAD Best Buy - Nationwide
Reported By:
unhappy consumer Eric -
Holiday, Florida, USA
Submitted:
Updated:
-
Author Confirmed
Why?
GEEK SQUAD Best Buy
Nationwide, USA
Phone:
800-433-5778
Web:
www.geeksquad.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GEEK SQUAD, Best Buy Never, ever think Geek Squad is there to help you, called at 4 o'clock told it would be 20 minutes to an hr 2 and 1/2 hrs later disconnected and had to start all over and was told it would be at least 2 hours before they could get to me and I would still need to be at my computer. Its now 4 1/2 hours into this journey and still no support. WHAT A WASTE OF TIME AND MONEY NEW PORT RICHEY FLORIDA Nationwide
Bought a computer and was talked into buying the Geek Squad package for support
First time user called up and was told it would be 20 minutes to 1 hour before I would get help.
2 1/2 hours later NO HELP YET and was disconnected
Called back and put back in the cue and was told it would be at least 2 hours and that I would need to be infront of my computer
Guess what 2 1/2 more hours have passed and still NO SUPPORT
GEEK SQUAD IS A HUGE WASTE OF MONEY THEY DO NOT LIVE UP TO THEIR PROMISES
