- Report: #1486488
Complaint Review: Geeks America or America Geeks -
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Geeks America or America Geeks
United States
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Geeks America or America Geeks Ripped me off for $399.
Got a phone message that a company had charged me $399 for their computer virus application, and if I wanted to cancel to call the number given.
First, I got no answser in the evening; called the next morning and spent over 40 minutes with them, downloading several programs "to verify my identity" before returning the $399. Finally got to a program that couldn't download on my Mac so they said they'd have to call back. When they did, I had deleted all those programs in mistrust, and was told I'd have to reload them.
They could charge me the $399 to me in a second, but not even cancel it in over 40 minutes? I asked what the company name was, and the person said Geeks America. The next person said they were called the Geek Squad w/ Microsoft, and when I asked about being told Geeks America, was told all companies with that name and the other were part of Microsoft! And they can't email the "necessary document" to me to fill out! None of it made sense as I didn't request the $399 program in the first place! If I did by accident, the $399 wasn't referred to in the least. Ripoff!!
