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  • Report:  #370322

Complaint Review: GEMB - peachdirect - EL PASO Texas

Reported By:
- bayside, New York,
Submitted:
Updated:

GEMB - peachdirect
GE Money Bank Po Box 981127 EL PASO, 79998 Texas, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had a credit report for apartment rent in Minesota. I found that I had new credit which I don't that at all. I can't reach GEMB/peachdirect company because I didn't open this credit card. I opened gecaf/gemb credit card but I paid off this card.

I want to know who used this card and who opened and how can I solve this problem?

chang

bayside, New York

U.S.A.



4 Updates & Rebuttals

Laurie

Haslet,
Texas,
U.S.A.
Probably related to customer data loss - File formal complaints

#2Consumer Comment

Wed, October 29, 2008

With the Federal Trade Commission and Office of Thrift Supervision This is probably related to the data loss they had in Oct 2007, a magnetic tape was missing from the Iron Mountain storage facility. GE Money did not make a very good effort to inform account holders of the potential for identity theft and did not publicy announce it until Jan 08. 650,000 customer records were compromised. They claim to have found the missing tape - and also claim it was not accessed, however GEMB likes to believe its customers are stupid. There are far too many people who would know how to access the data without ever leaving a trace. Do what you need to do to do with filing police reports and cite GEMB's lost customer data as the reason behind it.


Laurie

Haslet,
Texas,
U.S.A.
Probably related to customer data loss - File formal complaints

#3Consumer Comment

Wed, October 29, 2008

With the Federal Trade Commission and Office of Thrift Supervision This is probably related to the data loss they had in Oct 2007, a magnetic tape was missing from the Iron Mountain storage facility. GE Money did not make a very good effort to inform account holders of the potential for identity theft and did not publicy announce it until Jan 08. 650,000 customer records were compromised. They claim to have found the missing tape - and also claim it was not accessed, however GEMB likes to believe its customers are stupid. There are far too many people who would know how to access the data without ever leaving a trace. Do what you need to do to do with filing police reports and cite GEMB's lost customer data as the reason behind it.


Laurie

Haslet,
Texas,
U.S.A.
Probably related to customer data loss - File formal complaints

#4Consumer Comment

Wed, October 29, 2008

With the Federal Trade Commission and Office of Thrift Supervision This is probably related to the data loss they had in Oct 2007, a magnetic tape was missing from the Iron Mountain storage facility. GE Money did not make a very good effort to inform account holders of the potential for identity theft and did not publicy announce it until Jan 08. 650,000 customer records were compromised. They claim to have found the missing tape - and also claim it was not accessed, however GEMB likes to believe its customers are stupid. There are far too many people who would know how to access the data without ever leaving a trace. Do what you need to do to do with filing police reports and cite GEMB's lost customer data as the reason behind it.


Laurie

Haslet,
Texas,
U.S.A.
Probably related to customer data loss - File formal complaints

#5Consumer Comment

Wed, October 29, 2008

With the Federal Trade Commission and Office of Thrift Supervision This is probably related to the data loss they had in Oct 2007, a magnetic tape was missing from the Iron Mountain storage facility. GE Money did not make a very good effort to inform account holders of the potential for identity theft and did not publicy announce it until Jan 08. 650,000 customer records were compromised. They claim to have found the missing tape - and also claim it was not accessed, however GEMB likes to believe its customers are stupid. There are far too many people who would know how to access the data without ever leaving a trace. Do what you need to do to do with filing police reports and cite GEMB's lost customer data as the reason behind it.

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