- Report: #922495
Complaint Review: General RV - Draper Utah
Reported By:
Jason -
Riverton, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
General RV
14295 Minuteman Drive Draper, 84020 Utah, United States of America
Phone:
(801) 307-1070
Web:
http://www.generalrv.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
General RV Very Bad Sales Practices Draper, Utah
We put a deposit on a motorhome they had coming in and also made an appointment with our salesman to see it the afternoon it was scheduled to arrive.
I received a call from a different salesman at the dealership TWO days before it was scheduled to arrive, who stated it came in early and he was going to sell it if we did not come and buy it within half an hour. I told him I cold not get there that fast since I was in Logan but could be there by 5:30 that day. After a half hour on the phone trying to get him to work with me, he said that was not good enough and sold the motorhome to someone else. I asked to speak with management there and they were not willing to help in any way.
It took us several days to get our deposit back.
I called their cooperate office and they will not return my calls.
I have NEVER been treated so poorly as a customer ANYWHERE!
I received a call from a different salesman at the dealership TWO days before it was scheduled to arrive, who stated it came in early and he was going to sell it if we did not come and buy it within half an hour. I told him I cold not get there that fast since I was in Logan but could be there by 5:30 that day. After a half hour on the phone trying to get him to work with me, he said that was not good enough and sold the motorhome to someone else. I asked to speak with management there and they were not willing to help in any way.
It took us several days to get our deposit back.
I called their cooperate office and they will not return my calls.
I have NEVER been treated so poorly as a customer ANYWHERE!
1 Updates & Rebuttals
General RV Corporate
Saginaw,Michigan,
United States of America
General RV Corporate
#2UPDATE Employee
Mon, October 15, 2012
This is not how we conduct business. We would be glad to hear your side of the story here at corporate. This website does not allow me to post my e-mail for you to respond. Please Call our internet hotline (the number can be found on our webpage generalrv.com) When calling, ask for Grant he will be glad to help you out.
