These people are straight rude. She did not even talk to me. A gentlement came of the phone and asked how can I help you, I said I would like to speak to an attorney about bankrupcy and making an appointment. I guess from my phone number they knew who I was, because a woman came back on and said "are you "MY full name". I said yes, she said you need a $1000. 00 dollars before we file. Did not ask me about my situation or wether or not It would be better to file a 13. Just rude. All I wanted was a appointment and ask a question, I was never given the opportunity.