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  • Report:  #734899

Complaint Review: Gift Card Castle - Waco Texas

Reported By:
Megan - , Wisconsin, United States of America
Submitted:
Updated:

Gift Card Castle
Waco, 76702 Texas, United States of America
Phone:
830-522-7853
Web:
www.giftcardcastle.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I paid $87.00 for a gift card valued at $100.00. When I tried to use the card, it had ZERO VALUE. I called the customer service department at the retailer that the gift card was for (Bath and Body Works) and they confirmed that the card had no cash value on it.

This company either sells gift cards without verifying their value, or they knowingly sell gift cards that have no value.
Gift Card Rescue has thus far refused to issue me a refund or another card worth $100.00. A complaint has been filed with the BBB and has yet to be resolved.


2 Updates & Rebuttals

mr rik

miami,
Florida,
USA
If you paid by credit card

#2Consumer Comment

Tue, May 31, 2011

Call them to file a dispute.


Jim

Millbrook,
Alabama,
U.S.A.
A BBB Complaint is farting into the wind, They won't do s**t

#3Consumer Comment

Tue, May 31, 2011

SUE THEM, it's the only thing they cannot Ignore.

Small claims court is cheap, And NO lawyer needed.

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