- Report: #987168
Complaint Review: Giftcard Mall - Pleasanton California
Reported By:
CM -
otis orchards, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Giftcard Mall
6220 Stoneridge Mall Road Pleasanton, 94588 California, United States of America
Phone:
925-226-9990
Web:
giftcardmall.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Giftcard Mall Blackhawk Network Delivery false advertising Pleasanton, California
On December 18 I ordered a gift-card (visa) for a Christmas gift. I paid $13 for two day delivery. It says two day delivery NOT two day shipping. "Delivery Method: UPS 2nd Day" Today on December 26 the card has still not been received so I called. They told me it is out at UPS and UPS is creating a shipping label! They cannot track it. All they can do is refund or create a new card. Now had it been given to UPS on the 20th and with two day delivery should have been there on the 24th. I asked for a manager who told me that UPS can hold it up to FIVE days even though I did pay for two day delivery. I could have purchased the card at the grocery store and taken it to the post office and paid less than $13 for two day delivery and gotten it there IN TIME.
1 Updates & Rebuttals
Gift Card Mall
United States of AmericaGift Card Mall
#2UPDATE Employee
Thu, December 27, 2012
We apologize for any inconvenience you have experienced with Gift Card Mall. Please email [email protected] so we can assist you.
