- Report: #383925
Complaint Review: Gilbert L. Franklin - Mesa Nevada
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Author Confirmed
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Gilbert L. Franklin
HOTELS.COM Mesa, Nevada, U.S.A.
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IAN TRAVEL SERVICES, HOTELS.COM AND RESTAURANT RM LAS VEGAS NV I WAS DOUBLE-BILLED FOR 2 NIGHTS AT THE LUXOR HOTEL HOTELS.COM Nevada
I booked a room at the Luxor Hotel, in Las Vegas, NV, thru Hotels.com. The dates booked were 9/28/08 and 9/29/08. When I arrived and checked in at the Luxor, I was told I did NOT have to pay them, as I had already paid Hotels.com, with my AMEX credit card, when I booked the room.
When I received my AMEX bill, there was the correct charge from "IAN TRAVEL SERVICES" for the two nights, as well as a duplicate Lodging charge for each of the same two nights under the title "RESTAURANT RM", showing the correct arrival and departure dates.
It is a double billing for the same two nights.
Gil
Mesa, Arizona
U.S.A.
When I received my AMEX bill, there was the correct charge from "IAN TRAVEL SERVICES" for the two nights, as well as a duplicate Lodging charge for each of the same two nights under the title "RESTAURANT RM", showing the correct arrival and departure dates.
It is a double billing for the same two nights.
Gil
Mesa, Arizona
U.S.A.
1 Updates & Rebuttals
Gil franklin
Mesa,Arizona,
U.S.A.
Upon checking further, I now withdraw the Report.
#2Author of original report
Sat, October 25, 2008
I withdraw the Ripoff Report. After contacting "RESTAURANT RM", I learned that the restaurant we ate dinner in two nights in a row listed the charged dinners by referring to an arrival date (the date of the meal) and a departure date (the next day)!.....as tho it was a room rental! Very misleading!
