- Report: #1466148
Complaint Review: Gillaspie Construction - Bandera TX
Reported By:
Stairs-less in Boerne -
Boerne, Texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Gillaspie Construction
PO Box 1933 Bandera, 78003 TX, United States
Phone:
8304594499
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Gillaspie Construction Lance Gillaspie Walked of the job without any reason. Left house in disrepair Bandera TX
Mr. Gillaspie was under contract to install interior stairs in our home. The contractual agreement was payment in 3rds. We honored this. However, the stories of his legal battles soon arose, broken down vehicles and leaving by 3pm was the norm. Being human, we paid him weekly to help ease the pain and suffering. We had a death in our family which delayed getting the work done on time by a week. We had weather delays, but with the work being done indoors, I don’t agree with weather as an excuse. A 3-4 week job (promised by Mr Gillaspie) turned in to 8-10 weeks. We have not heard from him and the work has not been completed. I have started the completion myself. My wife and I are not seniors, but I recently had quadruple bypass surgery and feel I could’ve done this myself if my health was better. Several attempts were made to reach Mr Gillaspie. Last text conversation between us; I explained to him my unhappiness and what I expect in a way of a reimbursement. I’m so disappointed in this company for not fulfilling his obligations.
1 Updates & Rebuttals
Lance
Bandera,Texas,
United States
Not true
#2REBUTTAL Owner of company
Thu, January 03, 2019
My crew & I did nothing but try to please these customers. We went above and beyond to do the right thing. They did nothing but compliment me & my crew on the work we were doing. The job would have been completed in the time stated; however the customer insisted on us doing extra work for no extra cost. My crew & I did as stated & more & never charged them any extra. When last contacted, I informed them that we would not do anymore work without being compensated for it. There was no more communication thereafter.
