- Report: #1274725
Complaint Review: global cash card - Nationwide
-
Author Confirmed
Why?
global cash card
Nationwide, USA
Phone:
8663959200
Web:
globalcashcard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
global cash card Nationwide
Lost my card called to report it being last but after going thru some papers I found the card and call back that I had found the card but I was told at the point in 7DAYS I would recievce a new card so I waited but 10 days and call them back to see what happen they told me that there was a mixup and IShould receicve and never received a new card.Call them back to see. What I needed to do to gat a new card they told me to go to their web site andchange my info and after that I should receive a new card then couple of days later I was told my their custom service rep the. Wrong birthdate have been entered and the only way I could correct the birthdate to contact my employers payroll office did that then a was promised a check for the balance on the card which at this point is several hundred dollars just recently after I call them back and email them I was told that my birthdate was still wrong and that I would have fax or email a photo ID which I did to this date I am still getting the runaround its my money and I would like to have it.please help!
1 Updates & Rebuttals
Peter
Irvine,California,
Let's Try To Fix Your Problem Together!
#2UPDATE Employee
Wed, December 23, 2015
I am an employee of Global Cash Card and authorized to reply on their behalf. We apologize for any inconvenience you have experienced and can certainly understand your frustration. We would like the opportunity to speak with you in regards to your account, however we are unable to locate your account by the information provided. Please contact me directly at 866-395-9200 ext. 315 and I will be happy to assist you.
