- Report: #340127
Complaint Review: Global Health Solutions - Traverse City Michigan
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Why?
Global Health Solutions
807 Airport Access Road Traverse City, 49686 Michigan, U.S.A.
Phone:
800-959-0964
Web:
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Global Health Solutions - HoodiaFormula Does not honor guarantee when product does not work Traverse City Michigan
I ordered Hoodia Formula from a website which advertised for Global Health Solutions. They have a link which takes you directly to their order form. On the website there is a 100% money back guarantee. I ordered 3 bottles because I trusted the guarantee. After trying the product, I was not satisfied with it and called Global Health Solutions for a refund. They told me they would only refund the bottles which were unopened. I told them about the guarantee on the website and I even copied and pasted it in an email to them. They told me that it was not THEIR website but only a website that leads people TO them. How was I supposed to know that when I ordered? How was I to know that they would use a bait and switch tactic regarding their guarantee? And what if I had ordered only 1 bottle? Would I receive NO refund because the bottle was opened? How can a person try a product without opening it? They had no answer to these questions.
After having to fill out a form and fax/email it to them they still only refunded me for the 2 unopened bottles and charged me a "returns handling fee" as well.
I do not recommend that anyone buy products from this company. They have poor business ethics. In addition to that, I got NO resutls from their product "Hoodia Formula".
N. Augusta, South Carolina
U.S.A.
After having to fill out a form and fax/email it to them they still only refunded me for the 2 unopened bottles and charged me a "returns handling fee" as well.
I do not recommend that anyone buy products from this company. They have poor business ethics. In addition to that, I got NO resutls from their product "Hoodia Formula".
N. Augusta, South Carolina
U.S.A.
