Cinnamon_n_spice97
Garrison,#2Consumer Comment
Tue, July 14, 2009
I found an ad through Facebook that was advertising an Iced Tea maker, two flavor samples of tea, and free shipping for $2.00. I understood that additional shipments would be sent for $38.95 after the initial shipment. I authorized the $2.00 charge to my account on 6/30/09. Although there is nothing wrong with my account, Global Direct came back stating that the payment was denied. (I have a screen print of this notice.) Thinking that I would not be able to get this deal... I went on my way. However I am now being charged alot of money directly from my account. $38.95 on 7/9/09 and another $40.00 on 7/13/09. I found this link where another person just recently found the ad through facebook and is also being scammed by this company. I did call to speak to a supervisor and was told they WILL NOT refund money. Mark (telephone rep) - states that the $2.00 charge did go through, I checked paypal and it did go through on 7/3/09. He said he was going to email me a confirmation of that payment. I verified my email address as [email protected] and he agreed that is what he had. I never did receive this confirmation via email. Beverly - (supervisor on duty) - stated that they WILL NOT refund any money, and would email me a copy of the agreement that I agreed to when I placed my initial order. Email never arrived. All together... July 3 - $2.00 July 9 - $38.95 July 13 - $40.00 To this date, July 14, 2009 I have not received anything from Global Direct. They have not given sufficient time to receive initial shipment and try tea. I was okay with the program, I am not ok with repeat billing in rapid succession. You may email me, Sara, at my email [email protected] if you would like to compile information. I will provide screen prints and any information I can get through my bank and paypal regarding this scam. These people need to be STOPPED.
Mickey
Minersville,#3Author of original report
Mon, July 13, 2009
After contacting the company, I was told to refuse the 2 shipments (I only ordered 1), and I would get a refund after they get the return. I had to cancel my card with my bank to be sure they can not charge me for any more shipments. I am also considering legal actions against them.