- Report: #1464061
Complaint Review: Globe Life Insurance - Oklahoma City OK
-
Author Not Confirmed
Why?
Globe Life Insurance
P.O. Box 268937 Oklahoma City, 73184 OK, United States
Phone:
800.654.5433
Web:
https://www.globelifeinsurance.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Globe Life Insurance Will not respond, cancel my policy or refund my money Oklahoma City OK
This is my third request for a callback or at the very least a response from your company. You have done neither, and that is unacceptable. I spoke with a representative who claimed to be "John," on 10/4/2018 and promised he would cancel my policy immediately at my request. Not only has he not done this, but I also have not received the promised cancellation email in the allotted time frame. There has been no movement on my file, and now I am receiving 2nd warning notices for lack of premium payment which I paid for a full year using my Visa card ending in 3259. I have sent to my credit card company a chargeback request, and a dispute letter to your company as well. I should have read the bad reviews and the NR rating on the BBB, before getting involved with your company, and now I have witnessed your unprofessionalism for myself.
