- Report: #414911
Complaint Review: GNS - Slimbody - Arvada Colorado
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Author Confirmed
Why?
GNS - Slimbody
6452 Fig Street Suite A Arvada, 80004 Colorado, U.S.A.
Phone:
303-456-5591
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
GNS - Slimbody Deceptive credit card charges. $4.95 was suppose to be the charge. My CC tells me it is $80.00 total!! Arvada Colorado
I seen the ad for this product at $4.95 for shipping only! Well after calling them and stating clearly I had no need for this product they said fine no problem.
I come home today and find a new package from them. I also see new charges for $39.95 for the new shipment.
Well after calling them and entering a request for a refund. They now tell me that it is too bad no refunds allowed. It clearly states $4.95 shipping only. Speaking with a supervisor is useless as they are schooled to ignore any plea for help avoid this company fully!
Rich
Lindenhurst, New York
U.S.A.
I come home today and find a new package from them. I also see new charges for $39.95 for the new shipment.
Well after calling them and entering a request for a refund. They now tell me that it is too bad no refunds allowed. It clearly states $4.95 shipping only. Speaking with a supervisor is useless as they are schooled to ignore any plea for help avoid this company fully!
Rich
Lindenhurst, New York
U.S.A.
1 Updates & Rebuttals
Gns
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Tue, June 23, 2009
It appears that you may have contacted our company to cancel the autoship program after your first autoship order had already processed. Once autoship orders have processed they become eligible for an exchange credit of 150% of the product value towards any of our other supplements. Our trial offers come with autoships which can be cancelled at anytime by contacting customer service. We remind our customers of the exact date when autoships are scheduled to be processed on their order confirmation page, order confirmation email, and order invoice. We apologize if there was any misunderstanding of this offer. thank you, Supervisor
