- Report: #444913
Complaint Review: GNSInc - Arvada Colorado
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Author Confirmed
Why?
GNSInc
6452 Fig St Suite A Arvada, 80004 Colorado, U.S.A.
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GNS,Inc Total Rip-Off Arvada Colorado
The company is a total rip-off,they do not accept cancellations or returned products that have charged on your account..The only way was to cancel card and get a new one. Something must be done to stop this fraud.
Ann Edge
East Grand Forks, Minnesota
U.S.A.
Ann Edge
East Grand Forks, Minnesota
U.S.A.
1 Updates & Rebuttals
Gns
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Thu, June 04, 2009
Ann, We can assure you that our company stands behind our products--we provide a 30 day money back guarantee for initial orders which allows enough time for customers to try out our supplements and return the unused portion for a refund if unsatisfied. For our autoship program we provide our customers with the option to cancel this program at anytime simply by contacting us either by our 1-800 number or by sending an email request. We confirm each cancellation request with a cancellation numberthis process is much simpler then cancelling your credit card and waiting for a new card to arrive. We apologize if you experienced any difficulty in cancelling your autoship program. Please feel free to contact customer service at 1-800-595-4670 for further resolution of this issue. Thank you, Supervisor
