- Report: #243758
Complaint Review: Go Get Glasses - New York New York
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Author Confirmed
Why?
Go Get Glasses
2744 Hylan Blvd. #222 New York, 10306 New York, U.S.A.
Phone:
917-939-4949
Web:
N/A
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Tell us has your experience with this business or person been good?
Go Get Glasses Ripoff did not deliver goods paid for nor reply to any emails after my original complain New York New York
This occurred back in 2005, but I just saw your website and thought - why not vent my anger. Back in 2005 the company only provided an email address for contact, I note today they provide physical address and telephone contact details. What I dislike is that the moment something went wrong there was no reply from the company and of course I am out of pocket!
In mid June 2005 I purchased a pair of sunglasses from GoGetGlasses.com. The glasses were paid for but never delivered and despite 12 or so attempts I never received a reply from the company. The company had no address or phone number listed on its site back then and I was not been able to find any other form of contact- so was stuck with email.
I was serving in Iraq at the time and thought a month should have been sufficient time for delivery (friends of mine had no problems with the postal service). I kept contact with our postal clerk there upon my return to Australia in July but to no avail.
This is the last reply I had from the company in June 05 when I questioned that the glasses had not arrived after two weeks.
Shaun,
There is an insurance for your package
Best Regards,
Matt
Customer Service
www.GoGetGlasses.com
Listed below are the transaction details:
Subject: Order Confirmation
Date: Mon, 27 Jun 2005 20:03:07 -0700 (PDT)
Order confirmation from GoGetGlasses.com
Merchant: GoGetGlasses.com
Order ID: VZNA0A30B355
Amount of Transaction: $105.99
Shaun
YALLAMBIE
Australia
In mid June 2005 I purchased a pair of sunglasses from GoGetGlasses.com. The glasses were paid for but never delivered and despite 12 or so attempts I never received a reply from the company. The company had no address or phone number listed on its site back then and I was not been able to find any other form of contact- so was stuck with email.
I was serving in Iraq at the time and thought a month should have been sufficient time for delivery (friends of mine had no problems with the postal service). I kept contact with our postal clerk there upon my return to Australia in July but to no avail.
This is the last reply I had from the company in June 05 when I questioned that the glasses had not arrived after two weeks.
Shaun,
There is an insurance for your package
Best Regards,
Matt
Customer Service
www.GoGetGlasses.com
Listed below are the transaction details:
Subject: Order Confirmation
Date: Mon, 27 Jun 2005 20:03:07 -0700 (PDT)
Order confirmation from GoGetGlasses.com
Merchant: GoGetGlasses.com
Order ID: VZNA0A30B355
Amount of Transaction: $105.99
Shaun
YALLAMBIE
Australia
