- Report: #1386014
Complaint Review: Godaddy - Internet
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Author Confirmed
Why?
Godaddy
Internet, USA
Web:
godaddy.com
Categories:
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Godaddy Godaddy Online Storage Issue Internet
I am outraged! Godaddy Online storage server transfers 70% of my files back to my local computer with 0 bytes. I had a server crash and need ALL of them not just some of them. The work order has been open 4 weeks now. I have received 2 form emails from [email protected] stating it is being worked on. Tonight's sales/technical phone support rep was condescending, flippant and arrogant. They aren't all as unprofessional as him though. I want to know if they have a failed or intermittent server (hardware) issue or are my files really lost. I am paying for a service I am not getting. I was told I was getting what I paid for and that I'm paying for them to troubleshoot why their server isn't working. Absolutely outrageous!! Why can't I get through to someone with knowledge of why this work order is still unresolved? Their estimate of 5-10 business days has turned into a month and still no end in sight.
