- Report: #1449356
Complaint Review: Godaddy - Scottsdale AZ
-
Author Confirmed
Why?
Godaddy
14455 N Hayden Rd Scottsdale, 85260 AZ, United States
Phone:
1-480-505-8800
Web:
https://www.godaddy.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Godaddy Godaddy.com Godaddy Scottsdale Arizona Godaddycom Godaddy Web Hosting Godaddy.com LLC 14455 N Hayden Rd Scottsdale, AZ Godaddy domain registar Godaddy ICANN Godaddy WHOIS Godaddy domain names contacts ICANN.org [email protected] Godaddy abuse Scott Wagner Steven Albrich Mike McLaughlin Nima Kelly Bob Parsons I got my domains hijacked by Godaddy!!! Scottsdale AZ
I am filing this BBB complaint because of Godaddy hijacked my domain names. On June 27, 2018 I noticed that three of my major domain names no longer connected to my servers. To my surprise, when I called Godaddy customer services, I was told that for some reason they decided to take away my domain names due to the wrong whois records. I was also told that I was contacted by Godaddy via email on several occasions. When I looked at my email box, I only found commercial solicitation emails that are sent to me on the daily basis from Godaddy, but not a single email in regards to updating whois records on the domains that Godaddy simply hikecaked from me. The domains Godaddy took away are: PHENOBESTIN.COM, MITNUTRA.COM and SHOPPHARMACYCOUNTER.COM, of which “PHENOBESTIN” is my registered USPTO.gov trademark!!!!
These domains is my family's income. I’ve been operating PHENOBESTIN.com for around 8 years!!! My registration expiration date for the domain is in 2022!!! Godaddy shady practices are causing my business to fail. I am facing a financial and emotional damages on the daily basis!!! When I called Godaddy, on numerous occasions, customer service reps are telling me to write email to [email protected] and there is no way to get in touch with anybody at this department. I was also told that I have to wait for them to get back to me. NOBODY RESPONDS!!!! I find it ridiculous. Domain names are like personal properties. It feels like someone came to my house and literally “evicted” me.... That’s whats going to happen to me soon, I will lose everything if I don’t get these domains back.
I don’t think that Godaddy has legal grounds to act in such aggressive way against their customers!!! Also, from legal point of view, behaving this way based on sending some email is illegal!!! Godaddy should have gotten in touch with me one way or another. Godaddy has no problem finding me when it's time to pay them or send me spam emails, offering me discounts…. Somehow this time Godaddy was not able to contact me (convenient).... When it comes to domain names, I should have been informed of this decision way before Godaddy took action. Certified letter, phone call, anything other than some spam email that never even arrived at my inbox!!!!!! All my information is with Godaddy. I am one phone call or text away. This is THEFT!!!! I want chamber of commerce to act!!! Godaddy should not be practicing and racketeering people of their domain names!!! I am a victim now!!!
